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Mobile menu doesnt work - by enkjones - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

enkjones

Participant

September 26, 2017 at 12:41

Hello,

I have a problem with the mobile menu.

It shows but when i click nothing happens.
I set the locations in menu settings but still nothing.

Thank’s

Please, contact administrator
for this information.

#173440 Copied Theme version: 3.1 WooCommerce version: 3.1.2

7 Answers

Rose Tyler

Support staff

September 26, 2017 at 12:47

Hello,

Please try to disable 3-rd party plugins and then check. Let me know result.

Regards

#173442 Copied

enkjones

Participant

September 26, 2017 at 12:57

I tried that but still nothing…

#173443 Copied

Rose Tyler

Support staff

September 26, 2017 at 13:02

Hello,

Do you use a child theme? Please check the problem with parent theme.
Also provide wp-admin access in Private Content.

Regards

#173445 Copied

enkjones

Participant

September 26, 2017 at 13:19

No child theme, i just imported the demo and started filling content.
When i checked the menu it doesnt work.
The info is in the private content.
Thank’s

Please, contact administrator
for this information.

#173452 Copied

Rose Tyler

Support staff

September 26, 2017 at 13:31

You may see these errors http://prntscr.com/gpvsfr in console, so please finish woocommerce configuration http://prntscr.com/gpvsm1

Regards

#173455 Copied

enkjones

Participant

September 26, 2017 at 13:39

I finished and still the same problem.
Regards

#173457 Copied

Rose Tyler

Support staff

September 26, 2017 at 14:08

Please contact woocommerce and hosting provider support to solve these issues https://prnt.sc/gpwa78
https://docs.woocommerce.com/document/jquery-cookie-fails-to-load/

Regards

#173463 Copied
Tagged: help, issues, menu, mobile, support, templates, woocommerce, wordpress
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