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Mobile design not show correctly (header, footer..)

This topic has 4 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

Chris0483

Participant

March 6, 2023 at 10:33

Hello

I see that the design on mobile of our website seems broken (the header on mobile displays the desktop header, the footer does not seem to work too…)
I tried several configuration of Xstore settings, WP Rocket but nothing worked. Can you help me find a solution please?

Best regards

Chris

Please, contact administrator
for this information.

#349013 Copied Theme version: 9.0.4 WooCommerce version: 7.4.1

3 Answers

Rose Tyler

Support staff

March 6, 2023 at 11:20

Dear Chris0483,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We recommend that you disable the Mobile Content Optimization option if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

We hope this helps!

Kind Regards,
8theme team

#349021 Copied

Chris0483

Participant

March 6, 2023 at 11:37

Hello

Thanks to your reply, but where is this option on Xstore panel please ? (Mobile Content Optimization option)

#349024 Copied

Rose Tyler

Support staff

March 6, 2023 at 11:43

Hello, Chris0483,

Please go to Theme Options > General > Mobile Content Optimization > Off.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#349028 Copied
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