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Topic: Mobile design not show correctly (header, footer..)

Chris0483

Participant

March 6, 2023 10:33 am

Hello

I see that the design on mobile of our website seems broken (the header on mobile displays the desktop header, the footer does not seem to work too…)
I tried several configuration of Xstore settings, WP Rocket but nothing worked. Can you help me find a solution please?

Best regards

Chris
Site URL: hidden
Theme version: 9.0.4
WooCommerce version: 7.4.1

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Rose Tyler

Support staff

March 6, 2023 11:20 am

Dear Chris0483,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We recommend that you disable the Mobile Content Optimization option if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

We hope this helps!

Kind Regards,
8theme team

#349021 copied to clipboard

Chris0483

Participant

March 6, 2023 11:37 am

Hello

Thanks to your reply, but where is this option on Xstore panel please ? (Mobile Content Optimization option)

#349024 copied to clipboard

Rose Tyler

Support staff

March 6, 2023 11:43 am

Hello, Chris0483,

Please go to Theme Options > General > Mobile Content Optimization > Off.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

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