Mini Account Menu won’t show if user is on my-account page

This topic has 10 replies, 2 voices, and was last updated 1 year, 3 months ago ago by Rose Tyler

  • 9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2022 at 15:04

    Hello,

    It was disabled because info from that window already are in the content of the page.
    Sorry, but there is no option to enable it.

    Regards

    Avatar: Florian Twrdy
    Florian Twrdy
    Participant
    November 23, 2022 at 15:53

    Where can i find the source code of this so i may could solve the problem on my own? Or isnt it even possible to do it that way?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2022 at 16:20

    Hello,

    It is too difficult to do in simple ways. If you have child theme, we can help you, this time.
    Please provide URL of your site, temporary wp-admin, and FTP access via the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2022 at 12:31

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Florian Twrdy
    Florian Twrdy
    Participant
    November 25, 2022 at 14:42

    Hello,

    see private area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2022 at 15:17

    Hello,

    Thanks for the reply.
    Another specialist will get back to you after a detailed review. Please be patient and do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2022 at 19:10

    Please check the Private Content

    Regards

    Please contact administrator
    for this information.
    Avatar: Florian Twrdy
    Florian Twrdy
    Participant
    November 28, 2022 at 11:49

    Hello,

    thank you very much!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2022 at 12:12

    Hello,

    You’re welcome!
    Have a nice day!

    Regards

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