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Shortcut on footer only on mobile - by Shirley Djaka

This topic has 6 replies, 2 voices, and was last updated 10 months ago ago by Rose Tyler

Shirley Djaka

Participant

June 28, 2023 at 15:09

I don’t understand why there is some shorcuts on mobile version I don’t want this and I don’t know how to hide it. I search for every where but I haven’t where to do it

Please, contact administrator
for this information.

#360579 Copied Theme version: 9.1.7 WooCommerce version: 7.8.1

5 Answers

Rose Tyler

Support staff

June 28, 2023 at 15:13

Hello, Shirley Djaka,

Thank you for getting in touch with us.

We suggest that you turn off the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

Kind Regards,
8theme team

#360581 Copied

Shirley Djaka

Participant

June 28, 2023 at 15:22

thanks and what about : I don’t understand why there is some shorcuts on mobile version I don’t want this and I don’t know how to hide it. I search for every where but I haven’t where to do it

#360582 Copied

Rose Tyler

Support staff

June 28, 2023 at 15:45

Hello, Shirley Djaka,

Thank you for your response.

Could you provide a screenshot for a better understanding of your request?

You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Kind Regards,
8theme team

#360583 Copied

Shirley Djaka

Participant

June 29, 2023 at 09:14

this is the screenshot
https://we.tl/t-aTEcludSiL

#360664 Copied

Rose Tyler

Support staff

June 29, 2023 at 09:54

Hello, Shirley Djaka,

Thank you for your response.

To disable mobile panel, please go to Theme Options > Mobile panel https://xstore.helpscoutdocs.com/article/167-xstore-mobile-panel

Kind Regards,
8theme team

#360672 Copied
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