Shortcut on footer only on mobile - by Shirley Djaka

This topic has 6 replies, 2 voices, and was last updated 8 months ago ago by Rose Tyler

  • Avatar: Shirley Djaka
    Shirley Djaka
    Participant
    June 28, 2023 at 15:09

    I don’t understand why there is some shorcuts on mobile version I don’t want this and I don’t know how to hide it. I search for every where but I haven’t where to do it

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2023 at 15:13

    Hello, Shirley Djaka,

    Thank you for getting in touch with us.

    We suggest that you turn off the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

    Kind Regards,
    8theme team

    Avatar: Shirley Djaka
    Shirley Djaka
    Participant
    June 28, 2023 at 15:22

    thanks and what about : I don’t understand why there is some shorcuts on mobile version I don’t want this and I don’t know how to hide it. I search for every where but I haven’t where to do it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2023 at 15:45

    Hello, Shirley Djaka,

    Thank you for your response.

    Could you provide a screenshot for a better understanding of your request?

    You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

    Kind Regards,
    8theme team

    Avatar: Shirley Djaka
    Shirley Djaka
    Participant
    June 29, 2023 at 09:14

    this is the screenshot
    https://we.tl/t-aTEcludSiL

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2023 at 09:54

    Hello, Shirley Djaka,

    Thank you for your response.

    To disable mobile panel, please go to Theme Options > Mobile panel https://xstore.helpscoutdocs.com/article/167-xstore-mobile-panel

    Kind Regards,
    8theme team

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The issue related to '‘Shortcut on footer only on mobile’' has been successfully resolved, and the topic is now closed for further responses

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