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Menu images are gone - by Alejandro - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Robert Hall

Alejandro

Participant

June 13, 2016 at 22:36

Hello guys and thanks for the support in advance.

I updated my website a few weeks back and after the update my images on my drop menu were gone.

I have tried what I know but still not there anymore 🙁

Do you have any suggestions on why is doing this?

Thanks!

#129458 Copied Theme version: 3.0.1 WooCommerce version: 2.5.5

5 Answers

Robert Hall

Support staff

June 14, 2016 at 08:02

Hello,

We have included a new option to upload an images into menu in the latest version of theme.
See screenshot: https://gyazo.com/2c7cd67b18acb6b45a52e24198854385

But be sure that you have checked the advanced menu properties in Screen Options –
https://gyazo.com/248a62ff1f4eb10b8662d06232e53e7a

Regards,
Robert Hall

#129476 Copied

Alejandro

Participant

June 15, 2016 at 18:50

Thanks for the replay!

I’ve updated plugins, checked the advance menu properties as well as tried all the fields from the new way to upload images, including labels, attributes, upload menu item page, design and background all together and individual but still my image does not show up…
Is there a way you can share an example with me on how to fill up the options? or what is what I am doing wrong?

Thanks again for the help and have a great rest of the week!

#129825 Copied Theme version: 3.0.1 WooCommerce version: 2.5.5

Robert Hall

Support staff

June 15, 2016 at 19:35

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall

#129831 Copied

Alejandro

Participant

June 15, 2016 at 20:26

Thanks!!!

See below.

Please, contact administrator
for this information.

#129834 Copied Theme version: 3.0.1 WooCommerce version: 2.6.0

Robert Hall

Support staff

June 15, 2016 at 22:04

Please try to disable third-party plugins one by one and check it, one of them caused issue.

Regards,
Robert Hall

#129837 Copied
Tagged: gone, images, menu, templates, woocommerce, wordpress
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