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Mbile menu slider popup slow and lacking

This topic has 6 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

fonebuzz

Participant

August 3, 2023 at 11:34

in the mobile, the menu/all department slider popup not working smoothly, lacking, and is very slow when clicked.

#363586 Copied Theme version: .9.1.12

5 Answers

Rose Tyler

Support staff

August 3, 2023 at 12:07

Hello, Fonebuzz,

Thank you for contacting us and for using XStore.

Could you please record a video of the problem? Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Kind Regards,
8theme team

#363590 Copied

fonebuzz

Participant

August 13, 2023 at 10:23

https://we.tl/t-m8tfHzS8md

please find the wetranfer link above, issue- the menu not working smoothly on mobile, slow menu slider issue

#364402 Copied

Rose Tyler

Support staff

August 13, 2023 at 12:07

Hello, Fonebuzz,

We appreciate your response.

We can’t open your site, unfortunately. Please check the screenshot in the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#364403 Copied

fonebuzz

Participant

August 15, 2023 at 10:20

please reload the site now

#364585 Copied

Rose Tyler

Support staff

August 15, 2023 at 15:52

Hello, Fonebuzz,

Thank you for your response.

We’ve checked menus on your site from mobile https://we.tl/t-tBgi2gsZZw and desktop, and we do not see problems.
Please try to check the menu from other devices. Also, check how it works on our demos, maybe the problem is visible because of some settings in your browser or it should be updated.

Kind Regards,
8theme team

#364634 Copied
Tagged: menu, mobile, optimization, popup, slider, templates, woocommerce, wordpress
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