Localization problems. Theme and core plugin don’t admit loco translate translations.

This topic has 16 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

  • Avatar: Dorian
    Dorian
    Participant
    September 10, 2022 at 07:53

    Hi, I’ve translated the strings for the theme and the core plugin with Loco Translate, but doesn’t appear on the frontend or just partly. A lot of translations remained in English. Please take a look.

    15 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 10, 2022 at 08:02

    Hello, @Dorian,

    Can you please let me know the words and the translation of those words and also please share the URL of the page having those words?

    And I need your site WP Admin URL and Credentials as well in the private content area of this topic so that I’ll check and help you out further.

    Regards 8Themes Team.

    Avatar: Dorian
    Dorian
    Participant
    September 10, 2022 at 08:15

    Hello Awais, thanks for your reply. You can see the issue for example here: https://primebutor.webgrow.hu/termekkategoria/ulogarniturak/
    The category filter on the left says “+4 more”, the dropdown on the top right corner says “Show”, if you click on BEJELENTKEZÉS which is account login in the header section, the username and password labels are in English, and the whole checkout process is partly in English.
    I’ve created an admin user account for you, the credentials are in the private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2022 at 08:22

    Hello,

    Do you use server cache or CDN? Try to clear all cache.
    If this doesn’t help, update the theme and plugin and provide FTP access then.
    If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Dorian
    Dorian
    Participant
    September 11, 2022 at 11:41

    Hi, I don’t use CDN and cache is cleared. Also theme and core plugin are updated to the latest version. The issue still exists. Please find FTP credentials in the private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2022 at 12:27

    Hello,

    I do not see the translation of the theme and Core on your site. Did you remove it? Why? Do you have a backup to put translation files back?

    Regards

    Avatar: Dorian
    Dorian
    Participant
    September 11, 2022 at 12:55

    Yes, it must have been because of the theme and plugin update. I made a restore from a previous backup. Check now.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2022 at 13:04

    We can’t log in to the Dashboard now. Please provide correct access.

    Regards

    Avatar: Dorian
    Dorian
    Participant
    September 11, 2022 at 13:10

    ah, sorry, the restore…. Try now pls
    Credentials are in the private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2022 at 14:01

    You placed translation to the author directory instead of the System or Custom. That’s why it was removed after the theme/plugin update.
    I’ve changed the location of files.
    Please clear cache and check the translation now. You should be able to find and translate strings.

    Regards

    Avatar: Dorian
    Dorian
    Participant
    September 11, 2022 at 14:10

    Thanks, but it didn’t help. The main issue remained: a bunch of strings are translated, but hasn’t got any effect on the frontend. Check please for example: Username or email* string at the my account login sliding bar. It has a translation in xstore core plugin language file, but on the frontend it is in English.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2022 at 14:18
    Avatar: Dorian
    Dorian
    Participant
    September 11, 2022 at 14:39

    It’s good now, thanks. Let me check the rest and get back to you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2022 at 14:46

    Yes, here are screenshots – https://prnt.sc/D-DId1Poe6Ky https://prnt.sc/0WpZJLpJwWEl Please clear the cache of your browser.

    Regards

    Avatar: Dorian
    Dorian
    Participant
    September 12, 2022 at 06:20

    Hello, it works smoothly now. What caused the problem?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2022 at 12:19

    Hello,

    Mentioned strings were translated for WC plugin, but not for the Core and theme.
    Also, it was a cache issue.

    Regards

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