This topic has 4 replies, 2 voices, and was last updated 1 months, 4 weeks ago ago by Luca Rossi
Hello,
I am writing to you regarding the Lightbx topic.
Here is the topic: https://www.8theme.com/topic/when-clicking-on-image-gallery-automatically-lightbox-opens/
I’ll explain briefly what happened:
I have activated the variation gallery and use the new product builder with elementor.
When I clicked on a thumbnail in the gallery, a lightbox opened automatically. This should only happen when you click on the main image.
So far so good, it was fixed with a code, but unfortunately it now only works if you set the thumbnails under the main image and the zoom does not work either.
I was told that it will be fixed in the next update. It seems to be a global problem as it is the same on my second site with Xstore without any other plugins.
Do you already have any news? Since there has been an update today and the problem has not been solved, I wanted to ask.
I hope you find a solution!
Many thanks in advanced!
Dear Glam.eu,
We’re sorry to hear your website is having the issue again.
We are pleased to inform you that we have successfully applied the hotfix to your website once again. Our development team is diligently working on finalizing the updates, which we anticipate releasing shortly.
We appreciate your patience and understanding during this process. Please stay tuned for further announcements.
Best regards,
The 8Theme Team
Dear Luca Rossi,
thank you for your reply!
So, as I understand it, is this currently being worked on and will be fixed in near future?
When it is fixed, i have to remove the custom codes on my website, which you have added? Or i have to keep them in?
Many thanks!
Dear Glam.eu,
We hope this message finds you well.
We would like to inform you that there is no need to remove the existing codes from your system. Please be assured that they will be automatically overridden with the release of new updates.
Should you have any further questions or require assistance, please do not hesitate to reach out.
Best regards,
The 8Theme Team
Tagged: activation, lightbox, problem, themes, variation gallery, woocommerce, wordpress
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