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Layout is not showing proper on all the pages

This topic has 9 replies, 3 voices, and was last updated 1 weeks, 1 days ago ago by Jack Richardson

vatsala

Participant

May 20, 2025 at 20:03

Hello ,

I have imported the demo content and it showed me that it was properly done but layout is not coming properly. can you please check this and resolve it for me asap.

Thanks

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#444964 Copied Theme version: 9.4.13

8 Answers

Alex Carter

Support staff

May 21, 2025 at 07:33

Hello,

Thank you for reaching out to us.

We have disabled third-party plugins, updated the theme, removed the old demo content, and re-imported it. Kindly review the result at your convenience.

You may now reactivate the necessary plugins. However, we recommend enabling only those plugins that are essential for your website’s functionality, as each additional plugin may slightly impact the site’s performance.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

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vatsala

Participant

May 22, 2025 at 15:16

Thank you for solving the issue. There is one more issue. I am using popup for request a quote on product page , but it’s not coming properly on product page. Can you please resolve the issue asap.

http://orovet.in/product/ashwagandha/

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Alex Carter

Support staff

May 22, 2025 at 15:55

Hello,

Could you please provide temporary FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

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vatsala

Participant

May 22, 2025 at 20:39

Check private

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vatsala

Participant

May 23, 2025 at 10:09

There is a button below product title ‘Request a Quote’. When I click the button , it shows like this in attached screenshot.

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Jack Richardson

Support staff

May 23, 2025 at 15:04

Dear @Vatsala,

I hope this message finds you well.

Kindly check the functionality now. Please set the content for your popup, or alternatively, create a static block with the required content and assign that static block to the “Request a Quote” widget.

Should you need any further assistance, feel free to reach out.

Best regards,
The 8Theme Team

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vatsala

Participant

May 26, 2025 at 12:33

Can i show different text for different products in additional information or custom tab type of something. Below description I want to add new tabs

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Jack Richardson

Support staff

May 26, 2025 at 13:17

Dear @vatsala,

Thank you for reaching out.

You can configure custom content for each product directly in the backend by following this guide: https://prnt.sc/MpSYbDYTlAdJ. Once the custom content is set, you can enable the “Single Product” tab in the tab settings. This will allow the tab to display the specific content configured for each individual product.

If you wish to create different layouts for single product pages, you can utilize template conditions. Please refer to the following documentation for detailed instructions: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/.

Should you have any further questions, feel free to contact us.

Best regards,
Jack Richardson
The 8Theme Team

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