Landing Page showing issue not able to load properly.

This topic has 10 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Street La Mode
    Street La Mode
    Participant
    September 18, 2023 at 14:21

    Hello
    Can you please check home. it’s not showing my data. And if edit with elementor it’s showing an error
    Error: There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Please check and help me to fix this. before an hour everthing was working fine.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 14:32

    Hello, Street La Mode,

    Thank you for contacting us and for using XStore.

    We’ve enabled Portfolio Projects via Theme Options. The Home page editor works fine now.
    If you want to disable the Portfolio, please provide temporary FTP access, and we will check the problem more deeply.
    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    Avatar: Street La Mode
    Street La Mode
    Participant
    September 18, 2023 at 14:40

    Thanks a lot.
    Can you please help add 2-3 things in website
    1) Filter not found in shop page
    2) Need to add category filter on shop page with circular image with slider is possible on top of shop listing
    3) Card Design option not found on shop page

    Avatar: Street La Mode
    Street La Mode
    Participant
    September 18, 2023 at 14:47

    Please check confidential details for FTP Access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 14:49

    Hello, Street La Mode,

    1/ Appearance > Widgets > add widgets into the Shop sidebar area. Then enable the sidebar for Shop page via Theme Options > WooCommerce > Shop > Shop page layout.

    2/ Please try to add some content into Shop filters area in Appearance > Widgets. Or create a static block and add it into Theme Options > WooCommerce > Shop > Shop page layout > Banner Content.

    3/ For example? What exactly do you want to change?

    Kind Regards,
    8theme team

    Avatar: Street La Mode
    Street La Mode
    Participant
    September 18, 2023 at 15:02

    3) I want options of shop card design on shop page

    And Please fix setup issues. I missed something. So that next time i havn’t face these type of issue

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 15:13

    Hello, Street La Mode,

    3/ Do you mean this https://prnt.sc/G8ypEQm4m3JA ? Theme Options > Header Builder > Cart.

    ” Please fix setup issues” – what exactly? Please describe the issue in more detail, right now it is not clear what you mean by the issue.

    Kind Regards,
    8theme team

    Avatar: Street La Mode
    Street La Mode
    Participant
    September 18, 2023 at 15:18

    Please check screenshot
    https://tinyurl.com/ysjasukk

    Avatar: Street La Mode
    Street La Mode
    Participant
    September 18, 2023 at 15:41

    I added filter
    But I want to like left side with accordion format. Please give me the solution
    Thanks

    https://tinyurl.com/yvoknhau

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 16:17

    Hello, Street La Mode,

    We appreciate your prompt response.

    https://prnt.sc/NZVwQ-DEhh3e – Appearance > Widgets > add widgets into Shop filters area.

    https://prnt.sc/H1ng8HhqA7t8 – Theme Options > WooCommerce > Shop > Shop page layout > Products Design > edit settings.

    https://www.awesomescreenshot.com/image/42993578?key=c35682ee564dbdad00c78fce2e30df11 – Theme Options > WooCommerce > Shop > Shop Page Filters > edit settings.

    We hope this information is helpful.

    Kind Regards,
    8theme team

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