Issues in displaying price for variations

This topic has 4 replies, 2 voices, and was last updated 10 months, 4 weeks ago ago by Rose Tyler

  • Avatar: Body Fuel
    Artibdfl
    Participant
    August 22, 2023 at 14:17

    Hi!

    The variation price gets hidden, if an attribute’s all variation has the same price. And if I display the default price as well, there are 2 prices shown on a single variable product. Kindly checkout the private area for clear detailing.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2023 at 15:50

    Hello, Artibdfl,

    Thank you for contacting us and for using XStore.

    Please check how it works with the default WooCommerce theme – Storefront activated on your site (go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check).

    Kind Regards,
    8theme team

    Avatar: Body Fuel
    Artibdfl
    Participant
    August 24, 2023 at 11:02

    Hi!
    The issue is not getting resolved, we’ve tried doing it. Kindly help us out on this. I’ve provided the admin access to the staging website in the private section.

    Issue –
    2 Price Variable attributes – Flavour and weight
    – If I keep the weight and price same of all flavours the variation price doesn’t get displayed while the default price is visible.
    – If I keep all the price different for each flavour and weight the variation price gets displayed and the default price as well which shows the lowest price of all the variations. (So double price gets displayed making the user confused)

    If I hide either of these I face issues in those type of products.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 24, 2023 at 12:17

    Hello, Artibdfl,

    We appreciate your prompt response.

    We asked you to check how it works with Storefront to find out if this behavior comes from the theme or from WooCommerce.
    Does your answer “The issue is not getting resolved, we’ve tried doing it” mean that the situation persists with the Storefront theme too? If so, you do not need to contact XStore theme author, you need to contact the support team of the WooCommerce plugin – https://wordpress.org/plugins/woocommerce/

    We hope it is clear now.

    Kind Regards,
    8theme team

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