Issue with “Variations As Simple Products” Setting – Display Problems

This topic has 2 replies, 2 voices, and was last updated 4 weeks ago ago by Alex Carter

  • Avatar: Baris
    Baris
    Participant
    April 16, 2025 at 07:44

    Hello,

    I hope you’re doing well.

    I’ve encountered a couple of issues regarding the “Variations As Simple Products” feature on my website.

    Mixed Display Problem:
    Even though I have enabled the “Variations as Simple Products (Beta)” option (as shown in the attached screenshot), the products are still being displayed both as variable products and as individual variations. For example, the same product appears twice—once as a standard variable product and once as a variation shown as a simple product. This is causing confusion on the shop page.

    Missing Short Description:
    When variations are displayed as simple products, their short description does not appear on the shop page. This is important for helping customers quickly understand key features of each product variation, so I would really appreciate a solution or workaround for this.

    Could you please advise how to:

    Prevent variable products from being shown twice (as both a parent and a variation)?

    Ensure short descriptions appear for variations displayed as simple products?

    Screenshots are attached for your reference.
    Thank you in advance for your support!

    Best regards,
    Baris

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    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 16, 2025 at 08:38

    Hello, Baris,

    Thank you for reaching out to us.

    1/ https://gyazo.com/270b207b29faecaccb420bf7d7cc3ce4

    2/ Regarding the Missing Short Description:
    Currently, the “Variations as Simple Products” feature does not automatically pull the short description from the parent product or allow a unique short description per variation. Please read next articles: https://www.8theme.com/documentation/xstore/support/how-to-submit-a-request-for-adding-a-new-setting-or-functionality/ https://www.8theme.com/documentation/xstore/uncategorized/paid-additional-customization-services/

    Warm Regards,
    The 8Theme Team

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