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Issue iwth Blanco and WordPress 4.6.1 - by digitaljunction

This topic has 9 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Eva Kemp

digitaljunction

Participant

September 26, 2016 at 23:39

for the website lifeadorned.com.au (which is in maintenance mode), the product and shop page layout have all screwed up

Please, contact administrator
for this information.

#140810 Copied Theme version: 3.5.3

8 Answers

digitaljunction

Participant

September 26, 2016 at 23:40

This happened after an update. I updated to the latest theme and woocomemrce versions

#140811 Copied

Robert Hall

Support staff

September 27, 2016 at 07:33

Hello,

Please provide us with FTP credentials in Private Content.

Also make a full backup of the site and we’ll try to repload theme for you.

Regards,
Robert Hall

#140825 Copied

digitaljunction

Participant

October 4, 2016 at 02:43

please reload the theme. A backup is done every day.

#141410 Copied

Robert Hall

Support staff

October 4, 2016 at 08:07

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall

#141421 Copied

digitaljunction

Participant

October 4, 2016 at 08:15

check the ftp details inthe private area

Please, contact administrator
for this information.

#141422 Copied

Robert Hall

Support staff

October 4, 2016 at 10:18

I’ve reuploaded the theme for you. Please clear all cache then check issue.

Regards,
Robert Hall

#141438 Copied

digitaljunction

Participant

October 4, 2016 at 11:27

Can you send me a screen shot of the home page and shop page?

#141451 Copied

Eva Kemp

Support staff

October 4, 2016 at 12:34

Hello,

I’ve disabled “Template Debug Mode” option in Woocommerce > System Status > Tools.
Please check Shop page now.

Regards,
Eva Kemp.

#141470 Copied
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