Dear All,
I keep having the same issue the CUSTOM TABS of VC have dissapeared and we cannot change the CSS- and with the new update NOTHING has changed- i was waiting eagerly- if with that this issue will be fixed! I have even bought the vc license separately- to have support from VC- and they send me the following reply:
Hi claudia,
The issue is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
Thank you,
Ticket: http://wpbakery.freshdesk.com/helpdesk/tickets/13632
SO EVA – please HELP with this!!!- it seems to be an urgent ERROR