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In theme settings Ajax keeps loading and freeze the eshop

This topic has 8 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

leveltgp

Participant

January 25, 2022 at 07:24

Hello, in theme settings Ajax keeps loading and the eshop stop responding. Please take a look and tell me where the problem is. Thank you.

Please, contact administrator
for this information.

#315139 Copied Theme version: 8.0.12 WooCommerce version: 5.8.3

7 Answers

Olga Barlow

Support staff

January 25, 2022 at 12:42

Hello,

I checked your site and don’t see any issues with theme options https://recordit.co/cO8kRP90sD Could you, please, explain in more detail? What browser do you use?

Regards

#315160 Copied

leveltgp

Participant

January 25, 2022 at 17:01

Hello, mostly on Mozilla Iam in admin panel. It happens on theme settings and when I edit brands. Check my recording : https://we.tl/t-ZQdFC2SL07
Also ca you tell me how to remove the three dashes top right corner where was newsletter, track order etc? I keep only track order but 3 dashes/columns remainds there.

#315189 Copied

Olga Barlow

Support staff

January 25, 2022 at 17:24

Hello,

1) Could you try using another browser? OR FF on another PC? Because I don’t see this issue https://prnt.sc/26j6v6a
2) Edit the Connection block and remove elements that you don’t need https://prnt.sc/26j6tq1 disable separator for the elements in the connection block.

Regards

#315194 Copied

leveltgp

Participant

January 26, 2022 at 09:13

Hello, thank you for your help. Can you tell me how to remove the newsletter section or place something else there cause I want to put other content there instead of mailchimp?Mail poet newsletter for example? Thank you again you will get 5 stars review.
Se my image.

#315225 Copied

Olga Barlow

Support staff

January 26, 2022 at 13:29

Hello,

Read this topic https://www.8theme.com/topic/how-to-close-default-pop-up-or-change-options/
Let me know if you need any other detailed instructions.

Regards

#315271 Copied

leveltgp

Participant

January 26, 2022 at 13:39

Hello, this I did it already Iam referring to the mailchimp newsletter signup you have above footer. I send you image to see it.

#315272 Copied

Olga Barlow

Support staff

January 26, 2022 at 16:57

Hello,

Oh, sorry. I thought that you talk about the Newsletter element in header because your image was broken. I found that it’s just a link to wetransfer site.

To change the newsletter form in footer go to Static Blocks > edit Footer static block using the Elementor page builder and change the newsletter form shortcode to the form shortcode that you created under MailChimp > Forms https://xstore.helpscoutdocs.com/article/91-mail-chimp-form-custom-styles or remove that row at all.
Or use a shortcode of the form of any other newsletter plugin that suits your needs.

Regards

#315299 Copied
Tagged: ajax, eshop, freeze, settings, themes, woocommerce, wordpress
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In theme settings Ajax keeps loading and freeze the eshop

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