Image size and narrowing problem - by iletisim1

This topic has 10 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: iletisim1
    iletisim1
    Participant
    September 22, 2014 at 09:01

    hi,
    i have installed , royal theme and, arranged the desired ,image sizes of woocomerce,acording to your instructions.
    when i upload my product photo which is originlly 1500 x 1500 , in product page, when mouse over, the photo automatically get narrowed.
    here is the link,
    at the private content

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 22, 2014 at 10:31

    Hello,

    Sorry, but your question is unclear. When I hover the image zoom effect is enabled.
    Do you wish to remove it?

    Regards,
    Eva Kemp.

    Avatar: iletisim1
    iletisim1
    Participant
    September 22, 2014 at 20:39

    please look at the private content

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 23, 2014 at 06:28

    Hello,

    We’ve looked on the image while mouse is over and this work well.
    Look at screenshot: http://prntscr.com/4pgxml
    Please try to update your browser and clear cache.

    Regards,
    Robert Hall.

    Avatar: iletisim1
    iletisim1
    Participant
    September 23, 2014 at 09:33

    You are wrong,
    Please look at the screenshot again, the pendant ,is narrow, than return to product page and look again.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 23, 2014 at 12:47

    Hello,

    Please try to scroll with the mouse wheel when the cursor is over the image and you’ll see how the size is changing.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: iletisim1
    iletisim1
    Participant
    September 23, 2014 at 15:01

    No ,you are not looking carefully.

    i am telling you again

    1- open the product page
    http://www.vipinci.com/shop/zumrut-tasli-istiridye-inci-kolye/
    look at the image without your mouse over it

    2- place your mouse over the photo,without scolling
    you wil see that the ,pendant is getting narrowed.

    please look it carefully

    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 08:53

    Hello,

    Please provide us with wp-admin panel credentials.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: iletisim1
    iletisim1
    Participant
    September 24, 2014 at 09:04

    i wrote admin panel in the private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 25, 2014 at 11:03

    Hello,

    We’ve regenerated thumbnails using this plugin https://wordpress.org/plugins/regenerate-thumbnails/ . Now the image should be displayed fine.
    Please check and clear browser cache before.

    Regards,
    Eva Kemp.

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