I’m having trouble using the theme demo. Can not Import demo!!

This topic has 11 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: youngday
    youngday
    Participant
    September 30, 2014 at 15:14

    hello,

    http://www.youngday.com/demo/simplebeauty2/
    I’m having trouble using the theme demo. i have installed royal theme and followed the Demo Data Installation instructions found in the documentation. but it can not Import demo….>_<

    I hope you’ll help asap.

    TKS~

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 30, 2014 at 17:48

    Hello,

    Very likely that file_get_contents() function is disabled in the server configuration. It caused problems with default import.
    Please contact your hosting provider regarding this issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: youngday
    youngday
    Participant
    October 3, 2014 at 09:36

    I have asked the host provider, you say the problem does not exist.

    My previous experience can successfully install all wordpress theme demo from themeforest and very successfully installed countless theme , but only your theme (Royal – Multi-Purpose WordPress Theme) can not be installed on the host … @@

    I need to use it to build my site ..

    please tell me how to import this version

    TKS~

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 3, 2014 at 09:56

    Hello,

    As I see you have not installed the WooComerce plugin. Please install it.
    Then you can install base demo content.

    Regards,
    Robert Hall.

    Avatar: youngday
    youngday
    Participant
    October 6, 2014 at 09:23

    I have installed the WooComerce plugin. but still can not install base demo. why?
    I just want to install “BEAUTY ONE PAGE”& “SPA ONE PAGE’.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2014 at 13:16

    Hello,

    The problem was you had “allow_url_fopen” function disabled on the server.
    I’ve enabled it via .htaccess file and installed Beauty One Page successfully.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: youngday
    youngday
    Participant
    October 8, 2014 at 14:41

    can you let me know how to set up a “.htaccess” file ?
    In the .htaccess file what I write?

    Tks~

    Avatar: youngday
    youngday
    Participant
    October 8, 2014 at 14:45

    what code I must write it in to “.htaccess” file ?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 8, 2014 at 16:31

    Hello,

    .htaccess file was created for your site. Are you still experiencing any problems?
    Please let us know.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: youngday
    youngday
    Participant
    October 9, 2014 at 02:35

    HI,

    When I log on to the ftp,I Can not see “.htaccess” file.Perhaps it is hidden..
    My website will later be transferred to other hosts, so I need to know how to build a “.htaccess” file.
    Can you help me to know how to set up a “.htaccess” file and what code I must write it in to “.htaccess” file ?

    TKS~

    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2014 at 12:09

    Hello,

    “.htaccess” file is created as a simple file and needs to be named “.htaccess” with dot at the beginning. Your host should explain you how to enable functions via .htaccess. Also if you move to other host you should ask their support if they have “allow_url_fopen” function enabled on a server.

    Thank you.
    Regards,
    Eva Kemp.

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