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I’m having a problem changing footers. (Widgets)

This topic has 18 replies, 5 voices, and was last updated 3 months ago ago by Andrew Mitchell

Murad

Participant

April 19, 2024 at 20:16

Hi,

I created the footer with the static block. But I don’t know where to add the block code. The widget part looks different.

Please, contact administrator
for this information.

#392264 Copied Theme version: 9.3.7

17 Answers

Tony Rodriguez

Support staff

April 20, 2024 at 06:51

Hello, @Murad,

Thank you for contacting us and for using XStore.

We would like to provide you with guidance on how to display the footer on your website. There are two methods available:

1. You can add a static block widget by navigating to your WordPress dashboard, then going to Widgets > Footer Column 1. For your convenience, We have attached an image to serve as a reference. https://imgur.com/z9Dycco

2. Alternatively, you can utilize the XStore Footer Builder with Elementor. For detailed instructions, please refer to our theme documentation at the following link:
https://xstore.helpscoutdocs.com/article/195-xstore-footer-builder-with-elementor

Please be aware that you should only employ one of these methods at a time.

We appreciate your understanding in this matter.

Should you have any further questions or require additional assistance, do not hesitate to reach out.

Best Regards,
The 8Theme Team

#392281 Copied

Murad

Participant

April 20, 2024 at 17:51

I want to use the static block, but I don’t have the part you said.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#392327 Copied

Rose Tyler

Support staff

April 21, 2024 at 09:22

Hello, @Murad,

We’ve changed your settings. Please check now – https://prnt.sc/wRAm2LZf3o3T + https://prnt.sc/Ui6cZX3GsZCu

Best Regards,
The 8Theme Team

#392363 Copied

Murad

Participant

April 22, 2024 at 07:50

Hi,

1) I want you to change the dimensions of the footer section as in the example site.

Please contact administrator
for this information.

#392463 Copied

Tony Rodriguez

Support staff

April 22, 2024 at 08:08

Hello, @Murad,

Thank you for your response.

To address your concern, we kindly suggest editing the Footer block using Elementor under WP-dashboard > Static blocks. Please adjust the settings according to your requirements and ensure to update it upon completion.

Additionally, you may want to explore further customization options by navigating to XStore > Theme Options > Footer > Footer Styling. Adjust the settings as needed and publish the changes.

We trust this guidance will be helpful to you. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#392468 Copied

Murad

Participant

April 22, 2024 at 08:22

i tried, but unfortunately I couldn’t. I have sent you link and the picture to make it easy for you. I made everything myself, I just can’t arrange the dimensions.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#392474 Copied

Tony Rodriguez

Support staff

April 22, 2024 at 10:12

Hello, @Murad,

We are pleased to inform you that we have successfully created a new footer static block. We kindly request that you review the updated configuration at your earliest convenience.

For your reference, an image has been included in the private content area of our website.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#392501 Copied

Murad

Participant

April 22, 2024 at 15:18

1) In the mobile version, the logo is not in the center, I want you to edit it.

2) Can I make the size of the logo in the footer of the mobile version the same size as the logo in the title of the page?

3) Can you do animation like on my other site when we hover the mouse over the pages in the footer?

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#392532 Copied

Tony Rodriguez

Support staff

April 23, 2024 at 07:29

Hello, @Murad,

1/, 2/ & 3/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to revisit your site after clearing the cache on your mobile browser to confirm that everything is functioning as expected.

Please refer to the image provided at the following link for further reference in private content area.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#392611 Copied

Murad

Participant

April 23, 2024 at 09:04

1) Can you make the space between them the size of the other pages?

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#392625 Copied

Tony Rodriguez

Support staff

April 23, 2024 at 12:39

Hello, @Murad,

We are pleased to inform you that the issue you reported has been successfully resolved. We have implemented the necessary CSS code in the following location of your XStore theme: Theme Options > Theme Custom CSS > Global CSS.

For your reference, we have included a screenshot in the private content area of our support platform.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#392657 Copied

Murad

Participant

April 23, 2024 at 14:48

Unfortunately it didn’t work. I sent you a sample link and picture. I want you to do as in the link and the picture.

Height 72 px (Web)

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#392665 Copied

Luca Rossi

Support staff

April 24, 2024 at 07:29

Dear Murad,

We hope this message finds you well. We are pleased to inform you that we have updated the footers as per your requirements. Could you please take a moment to review them at your earliest convenience?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#392742 Copied

Murad

Participant

April 24, 2024 at 07:49

1) Remove the background of the logo on the web. (i sent a picture.)

2) In the mobile version, the logo became too big and went out of the gray area. (i sent a picture.)

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#392747 Copied

Luca Rossi

Support staff

April 24, 2024 at 09:31

Dear Murad,

We hope this message finds you well. We would like to inform you that we have successfully reduced the size of the logo for the mobile version of our interface.

Regarding the logo’s white background, we kindly request that you use Adobe Photoshop to remove the white background or replace it with a different image as per your requirements.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#392769 Copied

Murad

Participant

April 24, 2024 at 13:31

Mission accomplished, Thanks.

#392820 Copied

Andrew Mitchell

Support staff

April 24, 2024 at 13:31

Dear Murad,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#392821 Copied
Tagged: footer customization, widget troubleshooting, woocommerce footer solutions, woocommerce widget problems, wordpress footer issues, wordpress template customization, wordpress woocommerce templates
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I’m having a problem changing footers. (Widgets)

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