I’m facing some problems, please help me quickly

This topic has 2 replies, 2 voices, and was last updated 1 month ago ago by Ayan Rahman

  • Avatar: MOHAMED AMIR
    MOHAMED AMIR
    Participant
    February 6, 2026 at 22:11

    1- I’m having trouble logging in from my mobile; the Xstore theme appears.

    2- When accessing and opening the store page via the Elementor, the image changes and the messages appear as shown in the attached images.

    3- Adding the ability to upload an image or document, such as a price quote, through website visitors

    4- Added the ability to change the language from Arabic to English and from English to Arabic

    Please, contact administrator
    for this information.
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    1 Answer
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 7, 2026 at 14:29

    Hi,

    Thank you for reaching out to us.

    Please post different questions through separate topics on the support forum next time, so more specialists can deal with them at the same time.

    1. To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    2. Read more about how to edit the product’s catalog page (Shop) using Elementor here – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

    3. We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

    4. Loco translate plugin is used for only a single language https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , If you want to use your site in a multilanguage, then you have to use WPML (paid) or Polylang plugin (free) as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/
    Or read this article – https://colorlib.com/wp/wordpress-multilingual-plugins/

    We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Warm Regards,
    The 8Theme Team

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