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I have installed the theme and my store is broken

This topic has 8 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Robert Hall

roccrocc

Participant

September 26, 2014 at 21:42

Hi all,

I hope all is well and I a really need some help. I have installed everything according to the documentation and have configured it as well. My store is just being tested with a couple of images and some dummy text just to make sure things are working properly and they are not. Here is where you can view my store and below is the information to access my site to see my dashboard.

http://fitboxmeals.info/order-2/

I would really appreciate the assistance soon. Thank you so much for your time.

RoccRocc

Please, contact administrator
for this information.

#17255 Copied

7 Answers

Eva Kemp

Support staff

September 27, 2014 at 00:05

Hello,

Please provide us with FTP credentials as well.

Thank you.

Regards,
Eva Kemp.

#17265 Copied

roccrocc

Participant

September 30, 2014 at 02:33

Hi Eva,

Thank you for the response. I have included the ftp information below.

Marcus

Please, contact administrator
for this information.

#17576 Copied

Eva Kemp

Support staff

September 30, 2014 at 12:13

Hello,

Sorry, but the credentials for FTP are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#17610 Copied

roccrocc

Participant

September 30, 2014 at 18:17

My apologies, the correct information is below.

Please, contact administrator
for this information.

#17687 Copied

Eva Kemp

Support staff

September 30, 2014 at 23:35

Hello,

I’ve reupdated the theme.
Please check it.

Regards,
Eva Kemp.

#17726 Copied

roccrocc

Participant

September 30, 2014 at 23:48

Just did, looks great. Thank you so much. I really appreciate it.

#17729 Copied

Robert Hall

Support staff

October 1, 2014 at 06:30

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#17762 Copied
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I have installed the theme and my store is broken

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