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I have added a connection block on my header but it is not working well

This topic has 4 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Tony Rodriguez

mariangio

Participant

September 21, 2023 at 12:50

I have added a connection block but it is not displayed properly. I tried to delete but it doesn’t work. Can you please help?

#368148 Copied Theme version: 9.1.13 WooCommerce version: 7.6

3 Answers

Tony Rodriguez

Support staff

September 21, 2023 at 13:51

Hello, @mariangio,

Thank you for contacting us and for using XStore.

To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lost settings of elements, just need to set elements to desired positions after the reset.

We sincerely hope that this will resolve your issue.

Best Regards,
8Theme’s Team

#368172 Copied

mariangio

Participant

September 21, 2023 at 16:29

I added some code for the HTML block. Even that I will not have to re-write the code? It will be saved?
Thanks

#368183 Copied

Tony Rodriguez

Support staff

September 22, 2023 at 05:21

Hello, @mariangio,

Certainly! Once you’ve added the HTML code in the HTML block, you won’t need to rewrite it. Your code will be saved and retained within the block once you publish it.

Please keep in mind that while you can write your own custom HTML using the tags in the top bar of the editor, there are some limitations due to Theme Options safety reasons. Not all HTML tags and element attributes can be used, but you should be able to create and customize your content within the permitted guidelines.

If you have any specific questions or need further assistance, please feel free to ask!

Best Regards,
8Theme’s Team.

#368205 Copied
Tagged: connection block issue, fix wordpress header, header problem, improve woocommerce connection, troubleshoot woocommerce, wordpress woocommerce templates
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