I have a few questions - by lum1 - on WordPress WooCommerce support

This topic has 37 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

  • Avatar: lum1
    lum1
    Participant
    October 5, 2020 at 17:04

    ok I edited the shop page thanks

    Avatar: lum1
    lum1
    Participant
    October 5, 2020 at 17:15

    how can I edit the breadcrumbs map of contact ?
    also I change the size guide image but it’s still display the default size guide image

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 6, 2020 at 10:48

    Hello,

    To edit the page breadcrumbs image do the same you did for the shop page. We don’t have any other options for the page breadcrumbs.

    Our theme has 2 options for the size guide image: global one (Theme Options) and individual (for every product). If you changed the global size guide but still see the default one on the single product then edit this product and check the individual option http://prntscr.com/utz98m Remove the image and you’ll get the global size guide for this product.

    Regards

    Avatar: lum1
    lum1
    Participant
    October 14, 2020 at 09:49

    ok thank you, what about this screen. I can’t fix it in a way that it’s in the center. I tryed to change the setting to 3 so that it take only in account the 3 categories but it’s doesn’t change anything

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 15, 2020 at 10:16

    Hello,

    To change the number of columns on the shop page go to Theme Options > WooCommerce > Shop > Product catalog > set 3 per row http://prntscr.com/uzq955

    Regards

    Avatar: lum1
    lum1
    Participant
    October 17, 2020 at 16:38

    Hi, no I was talking about the display categories shown on the home page right below the slider evolution, look the screen from my last message. It’s not centered.

    Avatar: lum1
    lum1
    Participant
    October 17, 2020 at 18:48

    it’s “product categories” widget

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2020 at 08:30

    Hello,

    You have selected display it in slider https://prnt.sc/v1k19q , so set 3 here – https://prnt.sc/v1k1e3 = https://prnt.sc/v1k1q1

    Regards

    Avatar: lum1
    lum1
    Participant
    November 11, 2020 at 17:09

    Hi, will I still get the theme update thruw the xstore control panel plugin if I do this procedure to change the theme name ?

    Best regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 12, 2020 at 13:02

    Hello,

    If you change the parent theme folder name you won’t be able to update it from WP Dashboard. If this case you will need to update the theme manually via FTP. But you’ll be able to update bundled plugins from XStore > Plugin importer.
    Please, create a new topic if you have any other questions.

    Regards

    Avatar: lum1
    lum1
    Participant
    November 14, 2020 at 15:40

    why does my categories on the homepage look like that now ?
    how can I fix the issue all the images of categories are of the same size I don’t understand why the 2 others are stretched

    best regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2020 at 16:11

    Hello,

    Provide URL and temporary wp-admin access.

    Regards

    Avatar: lum1
    lum1
    Participant
    November 14, 2020 at 17:21

    here it is

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2020 at 10:24

    Please clear cache and check now. Is it ok? If not, describe the desired result in more detail.

    Regards

    Avatar: lum1
    lum1
    Participant
    November 17, 2020 at 17:33

    hi, what I don’t understand is that all 3 images are the same size and same font. I don’t understand why the one from the left witch is the one I want all the other one to look. While the other is strange and the background is not right

    Avatar: lum1
    lum1
    Participant
    November 17, 2020 at 21:35

    Where should I translate that (screenshot)? also if I want to totally translate the theme should I translate the parent theme or the child theme ? I am using the child theme

    best regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2020 at 09:45

    Please post different questions via different topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/
    1) Your images have different background – https://prnt.sc/vlbbwq (white) https://prnt.sc/vlbc58 (transparent) , so to make them looks the same, upload images with the same white bg.
    2) You need to translate parent theme and XStore Core plugin – Loco translate > Plugins > WooPress Core > New language > Choose a language + Choose a location – System > Start translating.

    Regards

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