I cannot change the language of the theme.

This topic has 5 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Rose Tyler

  • Avatar: mehmet
    mehmet
    Participant
    September 21, 2023 at 12:42

    I downloaded the po files as you explained in the video. However, when I want to install it with the loca translate plugin, it wants both files to be named xstore-tr.po. Naturally, when I change the name of the xstore-core-tr.po file, it overwrites it and I cannot change the language. How can I fix this problem?
    img

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: mehmet
    mehmet
    Participant
    September 21, 2023 at 12:51

    When will you answer? I didn’t like that I started with so many problems from day one.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2023 at 13:04

    Hello, Mehmet,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    We already answered by email https://prnt.sc/4D9p0VgNMeZ0 but you did not respond but posted the question on the support forum – https://prnt.sc/2X73aKgPR_ee

    Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
    plugins, like Core plugin, in /wp-content/languages/plugins folder,
    with correct names, for example, for XStore theme: xstore-tr_TR.po, and xstore-core-tr_TR.po for XStore Core plugin, then you will not lose translation after the update.

    xstore-tr_TR.po, not xstore-tr.po

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2023 at 13:06

    Hello, Mehmet,

    We kindly request you to inform us if the issue you were experiencing has been resolved, and if there are any other challenges you have encountered. We are genuinely committed to assisting you as promptly as possible.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2023 at 13:10

    Hello, Mehmet,

    “I didn’t like that I started with so many problems from day one.” – Could you kindly elaborate on the other issues you are encountering? Please provide a detailed description so we can assist you effectively.

    If you are not satisfied using our theme you can submit a refund request here – https://themeforest.net/refund_requests/new

    Kind Regards,
    8theme team

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