This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez
I’ve added banner at row level with the setting (https://www.awesomescreenshot.com/image/44451046?key=ee193b8368fb4275cdb04e25ecca7699) under contain, but there are too much gap at top and bottom. Here is the image for your reference – https://tinyurl.com/ytgyy648
Can you please let me know how I can remove this gap?
I hope this message finds you in good health and spirits. We are writing to express our gratitude for your recent purchase of our theme and for contacting our support center for assistance.
Upon receiving your query, we have diligently reviewed the issue you reported and conducted a thorough investigation by visiting your website. It is with great pleasure that we report back to you that our examination did not reveal any of the problems you had mentioned.
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Thanks for your input.
However, I couldn’t able to see the video as site is not working. Could you please send through any other way?
Thank you for your response.
Upon reviewing your website, we are pleased to inform you that the banner displayed on the homepage appears correctly without any gaps at the top or bottom.
For your convenience, we have created a video walkthrough to illustrate the banner’s proper display. We kindly ask that you view the video in its entirety for your reference. https://www.veed.io/view/f17753ee-127d-42d6-a70b-eeecf0541ac4?sharingWidget=true&panel=share
Should you have any further inquiries or require additional assistance, please do not hesitate to reach out to us.
The 8Theme Team
This issue is not for hero section. This gap appears in body section banner.
We are delighted to inform you that the issue you reported has been successfully resolved. The root cause was identified as the improper setting of the “Contain” control box within the row design options. We have now adjusted this setting to “Theme default,” which has rectified the problem.
For further clarification and a comprehensive visual explanation, we invite you to view the instructional video provided at the links below:
Please note that you retain the option to modify the Control Box settings according to your preferences.
Should you have any further inquiries or require additional assistance, we encourage you to contact us without hesitation.
The 8Themes Team
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