How to Make product static like other shops?

This topic has 32 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Olga Barlow

  • Avatar: bobbyyang
    Bobby
    Participant
    December 15, 2021 at 01:34

    Sorry plz login with this

    Please contact administrator
    for this information.
    Avatar: bobbyyang
    Bobby
    Participant
    December 15, 2021 at 02:58

    I do not know when the style have been changed like scr, but when I click edit the page it shows normally,

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 15, 2021 at 12:40

    Hello,

    Issue is related to this option of the Elementor plugin https://prnt.sc/233q912 Keep it disabled. Check your footer now.

    Regards

    Avatar: bobbyyang
    Bobby
    Participant
    December 16, 2021 at 03:22

    Thank you how about the last issue?

    Avatar: bobbyyang
    Bobby
    Participant
    December 16, 2021 at 09:49

    What is more,I cannot find functions.php of your theme at theme background of WordPress

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 13:19

    Hello,

    Do you use child theme or parent theme? Can you provide FTP access to your site to check files?

    Regards

    Avatar: bobbyyang
    Bobby
    Participant
    December 17, 2021 at 11:33

    Hello Rose,

    I have screen for you please check, and we can send the file by email if necessary, please check about why we lost to click the sub menu function of catagories, and I can not get access to the functions.php on background.

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 17, 2021 at 19:27

    Hello,

    1) Give us WP Dashboard access with admin permissions to check the settings you use for the mega menu and menu.
    2) I see the functions.php file in your child theme. So, what’s the problem with that? Explain in more detail, please.

    Regards

    Avatar: bobbyyang
    Bobby
    Participant
    December 20, 2021 at 10:43

    OK plz check with attached, thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 20, 2021 at 20:00

    Hello,

    Check the mega menu now. Also, I would recommend you to use Static Blocks to create mega menu https://youtu.be/f07MBdnFPfk but instead of the WPBakery builder that is used in video use Elementor builder to edit Static block content.

    Regards

    Avatar: bobbyyang
    Bobby
    Participant
    December 21, 2021 at 08:01

    Thank you Olga,

    May I know where to find the functions.php file to remove Report Abuse?
    And the style bottom changed again plz have a check.

    Rgds,

    Barry

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 21, 2021 at 17:41

    Hello,

    1) Use child theme functions.php https://prnt.sc/23vy37g
    2) Is the “Improved CSS loading” option disabled on your site in Elementor settings https://prnt.sc/233q912 ?

    Regards

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