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How to change Logo size in header builder?

This topic has 8 replies, 2 voices, and was last updated 8 months ago ago by Gloucestershire IT-LAB

Gloucestershire IT-LAB

Participant

August 31, 2023 at 14:49

Hi, I tried to change the logo and make it little bit bigger. I set logo width to 140 px but after publish it doesn’t change. I tried many sizes and no change on live website. On a preview in xstore dashboard it looks ok, but not on live page.

Current xstore version: 9.1.13 and the child is 1.0

Please, contact administrator
for this information.

#366267 Copied Theme version: 9.1.13

7 Answers

Rose Tyler

Support staff

August 31, 2023 at 15:01

Hello, Gloucestershire IT-LAB,

Thank you for contacting us and for using XStore.

We kindly request you to adjust the logo width in the content area of the header builder from 1 column to either 2 or 3 columns.

Kind Regards,
8theme team

#366270 Copied

Gloucestershire IT-LAB

Participant

August 31, 2023 at 15:17

Hi, in default it was 2 columns. On a preview in xstore I see the difference in size, but on live page not. Cache in web browser was cleaned.

#366272 Copied

Rose Tyler

Support staff

August 31, 2023 at 15:47

Hello, Gloucestershire IT-LAB,

We appreciate your prompt response.

Please read this article – https://xstore.helpscoutdocs.com/article/139-cant-see-changes-in-the-header-on-the-home-page

Kind Regards,
8theme team

#366277 Copied

Gloucestershire IT-LAB

Participant

August 31, 2023 at 15:58

Hi, Unfortunately it doesn’t help.

1/ Maybe a custom header is used, and you need to edit it too. Go to Theme Options > Header Builder > Multiple headers > edit custom header for the Front page.
I don’t have multiple headers. That’s fresh installation – I have only default xstore installed and imported template. Nothing else.

2/ Try to disable Menu cache and static blocks cache via Theme Options > Speed Optimization.
It is disabled.

3/ Clear the cache of your browser. If you are using a cache plugin or CDN, clear the cache there also.
Web browser cache was cleaned, I don’t have cache plugin as it doesn’t make a sense to install it until project is done.

#366282 Copied

Rose Tyler

Support staff

August 31, 2023 at 16:08

Hello, Gloucestershire IT-LAB,

We appreciate your prompt response.

Please provide temporary wp-admin access, so we can check your settings.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#366285 Copied

Gloucestershire IT-LAB

Participant

August 31, 2023 at 16:13

Details are in private area.

Please contact administrator
for this information.

#366287 Copied

Gloucestershire IT-LAB

Participant

August 31, 2023 at 16:24

I think I found a problem. My customer bought a hosting with CDN. After CDN switched off start works.

#366293 Copied
Tagged: change logo size, customize logo, header builder, website branding, woocommerce header logo, wordpress logo adjustment, wordpress woocommerce templates
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