How to Change Categories Section From The Top Header Search

This topic has 49 replies, 3 voices, and was last updated 9 months ago ago by Tony Rodriguez

  • Avatar: Theo
    Theo
    Participant
    August 15, 2023 at 12:20
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2023 at 13:28

    Hello, Theo,

    Thank you for getting in touch with us.

    You can find “Use Images From Product Variations” in Theme Options > WooCommerce > Shop elements > Variation swatches.

    Best Regards,
    8Theme’s Team

    Avatar: Theo
    Theo
    Participant
    August 15, 2023 at 15:50

    thankyou but,

    I think there is some technical issue in the theme because when i set the images for the swatch from the product options in variations but after setting the variation images my product options gone in front end, please see the url:
    https://sprankelshop.nl/index.php/product/jim-nora-zomer-strand-boho-bloemenprint-dames-jurk-mouwloze-midi-jurken-hoge-taille-voor-elegante-dames/

    but for the product dont have the images in variation its ok but not showing proper images in swatches please see:
    https://sprankelshop.nl/index.php/product/v-neck-sexy-dress/

    Please sort it out, my client is getting angry on me.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 15, 2023 at 16:38

    Hello, Theo,

    There is a technical issue in the theme.

    You need to set this option – https://prnt.sc/yEpxxJ-jKfKv Also, please watch the video in the Private Content area.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Theo
    Theo
    Participant
    August 15, 2023 at 19:28

    ok great thank you, it works.

    Please can you again look into the translation, again the same issue happened?
    Some text is in English and some in Dutch. I don’t know why this happened again.
    please see the image:

    translation issue

    Regards

    Avatar: Theo
    Theo
    Participant
    August 16, 2023 at 06:09

    please any update for the multi-lingual?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2023 at 06:50

    Hello, Theo,

    Thank you for getting in touch with us.

    It is because you changed your language settings.

    Currently – https://prnt.sc/Bq0yD4A13jhj and https://prnt.sc/odqr57lPhjgT and all work fine.

    If you change the language in one of these places, you need to change it in another too. This is independent of our theme. You can read more in documentation of gtranslate plugin, or contact their support directly.

    Best Regards,
    8Theme’s Team

    Avatar: Theo
    Theo
    Participant
    August 16, 2023 at 10:29

    your screenshots are not showing to me…

    I dont understand it was working absolutely fine but now its having the issue with translation. I am using both the loco translate and gtranslator.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2023 at 12:58

    Hello, Theo,

    Please clear the cache and check the translation now.

    Best Regards,
    8Theme’s Team

    Avatar: Theo
    Theo
    Participant
    August 16, 2023 at 14:44

    wow owsum appreciative your support is amazing.
    Your theme deserves the star rating.

    its resolved now

    Avatar: Theo
    Theo
    Participant
    August 16, 2023 at 14:45

    5-star

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2023 at 14:54

    Hello, Theo,

    You’re welcome!

    It was not the theme problem.

    We’ve set the next settings – https://gyazo.com/bd66ceff405825f88018fc8a8cef04d0 https://gyazo.com/403597dd42fddac8b2c27d51a59cdcc7

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

    Avatar: Theo
    Theo
    Participant
    August 17, 2023 at 15:03

    Our client is going to switch the domain and hosting of this site;

    Please what precautions would you suggest to transfer our website from this domain into another domain and hosting.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2023 at 15:08

    Hello, Theo,

    We recommend contacting hosting provider, because, as a rule, hosting support helps with this. Site migration is not related to the theme, so we don’t have any detailed suggestions.
    You may try the Duplicator plugin.

    Please read this article also – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites

    You don’t need the new purchase code for the production site if this is the same project. You can move the site to a new domain but after moving the site navigate to XStore > deactivate and re-activate the theme using the same purchase code.

    Best Regards,
    8Theme’s Team

    Avatar: Theo
    Theo
    Participant
    August 18, 2023 at 18:18

    hi,

    I am switching from old to new domain.

    I am getting given error on updating the theme, please can you sort it out.
    img

    Regards

    Avatar: Theo
    Theo
    Participant
    August 18, 2023 at 18:24

    please here the credentials for new domain in private area…

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 18, 2023 at 19:00

    Hello, Theo,

    We’ve updated the theme for you.

    Best Regards,
    8Theme’s Team

    Avatar: Theo
    Theo
    Participant
    August 19, 2023 at 05:55

    Thank you so much

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 19, 2023 at 06:01

    Hello, @Theo,

    We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

    Thank you for your time. We hope you have a great weekend.

    Please note that for any new issues, you should create a new ticket on the support forum.

    This topic is now closed.

    Warm regards,
    8Theme’s Team.

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