Homepage Content Not Showing After Editing

Hello @Eshan Kavinda,

We have reviewed the Customizer preview on your Home page, and it correctly displays the header and footer templates (a screenshot is attached in the private content). Concerning the issue of your Home page appearing empty, it seems that during the Demo version installation process, you selected custom content parts and skipped the Home page, or some plugins that were active on your web-site could cause some issues on Home page import process, therefore we kindly ask to have only required plugins active on import process with no 3rd-party ones. However, since you have not made many changes yet, you can re-install your demo content by using the ‘Content Reset’ option during the import. More information can be found at:
https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

Alternatively, you can import any content available in the Elementor editor in our XStudio: https://prnt.sc/HrcjDKdXfGNi

If you require our assistance with the re-import process, please confirm that we can proceed with re-installing the demo, as the only issue currently is that the Home page content is empty.

Best Regards,
Jack Richardson
The 8Theme’s Team

Hello @Eshan Kavinda,

We apologize for the delay in responding. We successfully re-imported the Home page on your website and subsequently made some test changes (https://prnt.sc/5aH6Fapt_tU1), which were saved without any issues. You can view the changes here: https://prnt.sc/hhMPBLtVxRmn. At this time we backup the origin version of content. Could you please check the website now or clarify the steps needed to reproduce the issue on our end?

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Eshan Kavinda,

Please note that we have checked the frontend, and all pages were displayed correctly, as shown in our screenshots. This time, we examined the settings on your backend and found that you have the “Coming Soon” template active on your Home page. You can view it here: https://prnt.sc/rsNSzJTtEorX. The original Home page from the demo content is listed in your pages: https://prnt.sc/mkesbR5BR6tV. When opening this page, the content is displayed correctly: https://prnt.sc/wO0I2MFzxgvj. If you make any changes that affect the content removal, please provide us with a video so we can assist you further. At this time, we have tested the modified content and saving actions, and everything is working correctly.

Best Regards,
Jack Richardson
The 8Theme’s Team

Dear Eshan Kavinda,

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The 8Theme Team