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  rgocer

  Participant

  June 20, 2015 5:42 pm

  Dear 8theme, I am having problems with Blanco theme after upgrading to the new wordpress 4.2. Presently I need to do 12 updates, and I am on stand-by because if I do an upgrade, my massive website doesn’t go back to original. I thought it was a problem with the plugins, so I deactivate them and one by one start to add them back, but it didn’t work.

  I’ve already tried many times, and I end up going back to my host to reset to an old back-up so my website returns to normality, but then the updates are on hold.

  I am clue-less on what to do, why it is so complicated?

  Please help!

  Site URL: hidden

  Theme version: Blanco

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  Eva Kemp

  Support staff

  June 22, 2015 11:05 am

  Hello,

  Did you update the theme and the plugins?
  Please update the theme to the latest version and Woocommerce as well.
  Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins http://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

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