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Header keeps directing in French version even though I go to ENglish version

This topic has 32 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Olga Barlow

civetcafe

Participant

February 8, 2018 at 16:37

Hello,

Where will I put this code?

Thanks

#184487 Copied

civetcafe

Participant

February 8, 2018 at 16:40

ALso, kindly please check my header again.
The header was a mess.

The right menu is showing on the main menu also.
It seems that your theme has many bug after the update

#184488 Copied

civetcafe

Participant

February 8, 2018 at 16:50

Hello,

Problem with the header still exist: http://prntscr.com/ibxs5i

Now, the right menu is appearing also in the left menu.

#184494 Copied

Olga Barlow

Support staff

February 8, 2018 at 17:27

Hello,

Problem with the menu is related to object cache, you even have object-cache.php file in the wp-content directory. Please, contact your hosting provider and disable it.
Let me know about results.

Regards

#184500 Copied

civetcafe

Participant

February 8, 2018 at 17:51

Hello,

The caching was already disabled.

#184504 Copied

Olga Barlow

Support staff

February 8, 2018 at 17:54

Can you provide correct credentials to your FTP?

Regards

#184507 Copied

civetcafe

Participant

February 8, 2018 at 18:06

Hello, I will put in the private content.
Normally it was the same, I just changed the password

Please, contact administrator
for this information.

#184513 Copied

Olga Barlow

Support staff

February 8, 2018 at 18:31

Hello,

Check now, please.

Regards

#184526 Copied

civetcafe

Participant

February 8, 2018 at 18:43

Hello,

The menu was back to normal menu.
But the problem with the header is still there.

https://prnt.sc/iadhvw

The header was in English. It was supposed to be in french version header.
Please look at the printscreen. The url was in .fr hence, the header was in English.

This is my first problem before the admin-ajax occur.

I hope it can be fix now.

Thanks in advance

#184527 Copied

Olga Barlow

Support staff

February 8, 2018 at 18:52

Hello,

I don’t see this problem anymore, for me it works fine https://gyazo.com/c4df5dd263ae8cd5d7513e401a624b0a

Regards

#184528 Copied

civetcafe

Participant

February 8, 2018 at 18:58

Hello,

Somehow it was fixed again.
Maybe it just needs time to take effects.

Thanks.

Have a nice day.

#184532 Copied

Olga Barlow

Support staff

February 8, 2018 at 19:03

You are welcome! Have a nice day too.

Regards

#184535 Copied
Tagged: directing, english, french, header, themes, woocommerce, wordpress
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