Header Configuration - by juanvillalta - on WordPress WooCommerce support

Hello,

Thank you for using our theme!
Please, provide wp-admin access in Private Content.

Regards,
Rose Tyler.

Hello,

I’ve added this code in Custom css:

.home .header-type-3.slider-overlap {
    background: transparent;
}
.st-content {
    background: #cecece;
}

Please clear browser cache and check.

Regards,
Rose Tyler.

Hello,

You’re welcome!
Please read our documentation https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards,
Rose Tyler.

Hello,

We recommend use child theme to make changes in theme files, but for translate, it is not required.
Please, provide FTP access and I will help you translate theme with Loco translate plugin.

Regards,
Rose Tyler.

Hello,

I’ve followed this documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
To translate theme go to Loco Translate > Themes > WooPress – 8theme WordPress theme > Spanish (Spain) > http://prntscr.com/exr2s9

Regards,
Rose Tyler.

Hello,

You need use wp-admin dashboard, see screenshot http://prntscr.com/exs9gr

Regards,
Rose Tyler.

Hello,

Did you place these files (woopress-es_ES.po and .mo) into the languages /wp-content/languages/themes/ folder?
If you follow the previous instruction but have a problem, please, provide wp-admin access so I could check issue.

Regards,
Rose Tyler.

Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

Hello,

You need add “8theme – Static Block” widget in Appearance > Widgets > “Footer 1” or “Footer 2” area, and select footer block in the widget settings.

Regards,
Rose Tyler.

Hello,

1. https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
2. Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

Regards,
Rose Tyler.

Hello,

We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.
It means that not our theme is a problem. Check WooCommerce settings or contact WooCommerce support of WC support forum.

Regards,
Rose Tyler.

Hello,

1) We are able to help you with theme settings and features. If you are talking about default WP or WC options you need to be sure that it works with official WP or WC theme. That’s why if shipping problem appears even with Storefront it means that something is wrong with WooCommerce settings and you should check them, for example this one http://prntscr.com/f1fd95 make sure that this option is not enabled.
Also, check the WC documentation once more https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/ make sure that you have enabled shipping methods. In case nothing helps you need to contact WC support on support forum because we are able to help you only in case problem is caused by our theme files.

2) You can’t just replace files from our theme by default WC files because we made changed in files and many options won’t work if you just replace the files by original WC files. If you are interested you may read the posts how to create woocommerce theme to understand how it works.

3) I think WooPress 3.0 will be released today, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

Regards

Hello,

1. Great.
2, 3.

https://snag.gy/Y9mrh8.jpg (unconfigured)

– solved in new theme update.
You just need to synchronize translation files after update to get new strings.
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards,
Rose Tyler.