Header are not change when i select through X Store

This topic has 12 replies, 3 voices, and was last updated 3 months ago ago by Tony Rodriguez

  • Avatar: Fakhar Bashir
    Fakhar Bashir
    Participant
    November 25, 2023 at 15:51

    I select the header in the “Xstore” builder and make changes, but when I preview the site, the changes do not take effect. Also, please tell me how I can create a section in Elementor and how to create a row within that section.

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2023 at 10:47

    Hello, Fakhar Bashir,

    Thank you for contacting us and for using XStore.

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Fakhar Bashir
    Fakhar Bashir
    Participant
    November 27, 2023 at 11:08

    Hi,
    Please resolve my issue as soon as possible.

    1) I am trying to make a main change, but it is not reflecting in the header. Please help me resolve this issue. I have already shared the wp-admin credentials with you.

    2) I have created a header in a certain way, but when I visit the site, I don’t see the changes. Can you help me with this?

    The type of header I want is in this screenshot.
    https://tinyurl.com/yv7nm9pc

    https://tinyurl.com/yqmkf5lk
    And what I am seeing on my site is in this screenshot

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 27, 2023 at 11:57

    Hello, @Fakhar Bashir,

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your site after clearing your browser’s cache to see the changes.

    Our team has removed the multiple header condition, which was the source of the problem. For your reference, we have included images that illustrate the resolution. https://ibb.co/0tWSLBc and https://ibb.co/MC34Z9g

    Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Fakhar Bashir
    Fakhar Bashir
    Participant
    November 27, 2023 at 12:28

    I want to use the ‘Obadiah Pro’ font on my website. Can you tell me where I can import this font?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 27, 2023 at 13:12

    Hello, @Fakhar Bashir,

    We hope this message finds you well.

    We would like to kindly direct your attention to our comprehensive theme documentation, which includes a detailed section on how to configure Custom Fonts within the XStore theme. We believe you will find this resource highly informative and helpful in customizing your website to your preferences. https://xstore.helpscoutdocs.com/article/157-how-to-setup-custom-fonts-with-xstore

    Furthermore, we encourage you to initiate a new topic on our support forum for any fresh inquiries or issues you may encounter. This practice ensures that your concerns are addressed promptly and efficiently by our dedicated support team.

    We appreciate your cooperation and understanding in this matter.

    Best Regards,
    The 8Theme Team

    Avatar: Fakhar Bashir
    Fakhar Bashir
    Participant
    November 29, 2023 at 20:19

    I want to create a sub-menu in the main header similar to what is shown in “Image 1” or “Image 2”. Please tell me how I can create such a header. And I want to keep the mobile menu separate. Please take a look at the reference link, you will understand.
    Please reply to me as soon as possible. your support is very good

    Images link:
    https://drive.google.com/drive/folders/1dqZ-F3zSWgXveeE6WLVZmw27PdIvwBlu?usp=sharing

    Reference link: https://priestly.ca/

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 30, 2023 at 07:00

    Hello, @Fakhar Bashir,

    Thank you for your response.

    We trust this message finds you well.

    We kindly request that you refer to the instructions provided in our theme documentation regarding the setup of your menu. You can access the relevant section through the following link: https://xstore.helpscoutdocs.com/category/15-menu-set-up

    We hope you find this resource helpful in optimizing your website’s navigation. Should you require any further assistance, please do not hesitate to reach out.

    Warm regards,
    The 8Theme Team

    Avatar: Fakhar Bashir
    Fakhar Bashir
    Participant
    November 30, 2023 at 08:10

    I cannot understand this can you please create for me for this? Please . Credential mentioned in the above chat. please please do create for me this is very important for me

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 30, 2023 at 10:39

    Hello, @Fakhar Bashir,

    Thank you for your response.

    To assist you in resolving the issue you’ve encountered, we have created an instructional video on our test site. We kindly request that you view the video in its entirety and carefully follow the demonstrated steps.

    https://streamable.com/yyy94z

    We hope you find this resource helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Fakhar Bashir
    Fakhar Bashir
    Participant
    November 30, 2023 at 11:04

    No sir please check please last message. your last message cannot solve my problem

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 30, 2023 at 12:19

    Hello, @Fakhar Bashir,

    Thank you for your response.

    We regret any inconvenience caused, but we find ourselves in need of further clarification regarding your recent request. To ensure we provide you with the most accurate and efficient assistance, we kindly ask that you provide a detailed description of the issue at hand, as well as your specific objectives or desired outcomes.

    Furthermore, to prevent any potential misunderstandings and to maintain clarity in our communications, we suggest that you initiate a new topic for each distinct issue you encounter on our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/

    We are committed to offering our support and are readily available to assist you. Your understanding and cooperation are greatly appreciated.

    Thank you for choosing 8Theme.

    Warm regards,
    The 8Theme Team

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