Gallery not showing for variable products – variation gallery disabled

This topic has 12 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: Gwennes
    Gwennes
    Participant
    August 11, 2020 at 12:43

    I have the exact same question as the following topic;

    https://www.8theme.com/topic/gallery-not-showing-for-variable-products-variation-gallery-disabled/

    The image gallery is not showing for the product which has variation colors.

    I want the same images for all variations like the topic I mentioned.

    it’s about this page for example:
    http://sustro.doublereview.nl/product/krakatau-900/

    Can someone help me with it?

    11 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 11, 2020 at 14:35

    Hello,

    Please, follow the steps described here https://xstore.helpscoutdocs.com/article/97-support-of-the-woocommerce-additional-variation-images-plugin
    Or provide us with temporary WP Dashboard and FTP access to your site and we’ll help you to implement that.

    Regards

    Avatar: Gwennes
    Gwennes
    Participant
    August 11, 2020 at 15:21

    You can have access.

    Thank you in advance

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 11, 2020 at 16:12

    Hello,

    Check now.

    Regards

    Avatar: Gwennes
    Gwennes
    Participant
    August 11, 2020 at 19:17

    Nice, but now I somehow can’t edit the slider in the single product layout ?
    I want the images to be in one line and with the arrow for left and right on it?

    exactly like this;
    https://www.chef.com.au/chef-uniforms/footwear/stico-non-slip-clogs/

    Right now it’s stuck on something when I change the layout:
    https://gyazo.com/b71bfedef31b62eb235baab66525c11f

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 11, 2020 at 20:23

    Hello,

    Third-party plugin that you use works with the default WooCommerce gallery and seems doesn’t support our custom slider for gallery. So, contact plugin support if you want to implement the custom slider for gallery. Because it doesn’t depend on our theme only.

    Regards

    Avatar: Gwennes
    Gwennes
    Participant
    August 11, 2020 at 21:21

    ah to bad, is it possible for you to see which plugin is not supporting it?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2020 at 10:27

    Hello,

    YITH WooCommerce product add-ons Premium plugin I suppose.

    Regards

    Avatar: Gwennes
    Gwennes
    Participant
    August 12, 2020 at 13:55

    When i deactivate the complete YITH plugin, it’s still not possible to change the layout settings

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2020 at 13:58

    Hello,

    Because we made changes in child theme. Then you need to remove these changes (rename the woocommerce folder in child theme and remove custom code in functions.php https://xstore.helpscoutdocs.com/article/97-support-of-the-woocommerce-additional-variation-images-plugin ) Then you’ll get the XStore gallery.

    Regards

    Avatar: Gwennes
    Gwennes
    Participant
    August 12, 2020 at 14:11

    Thank you for the help!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2020 at 16:27

    You are welcome.

    Regards

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