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Topic: Frequently Bought Together feature for products

densitysk

Participant

June 16, 2022 12:26 pm

HI,

your new feature does not work and I do not see any settings that would allow me to adjust or control this.

As you can see in the screenshots, I have FBT products added to a test item, but these are not displayed on the website, nor are they visible after adding a product into a cart.

Do you have some documentation for this feature?

https://ibb.co/fnMH7nn
https://ibb.co/XYkNSgb

kind regards
Site URL: hidden
Theme version: 8.2
WooCommerce version: 6.6.0

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Rose Tyler

Support staff

June 16, 2022 12:38 pm

Hello,

Thanks for contacting us.
Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

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densitysk

Participant

June 16, 2022 12:49 pm

HI,

check PM

Example product:

https://www.density.sk/product/sliger-rackmount-rail-kit/

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Rose Tyler

Support staff

June 16, 2022 1:09 pm

Hello,

Thanks for the report, we’ve found a bug on variable products. Fixed on your site and will be improved in the next update. Bought together feature was removed from variable products, it is available for simple products only.
Please check how it works on single products.

Regards

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densitysk

Participant

June 16, 2022 6:27 pm

it works on a simple product. It would be nice if it could work on composite product and variations as well. Or ideally if there would be any customization in the settings page available.

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Rose Tyler

Support staff

June 17, 2022 6:47 am

Hello,

Thanks for the reply. Unfortunately, it is not possible right now, but you can submit a request here – https://www.8theme.com/taskboard/

Regards

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