Frequently Bought Together feature for products

This topic has 6 replies, 2 voices, and was last updated 1 year, 8 months ago ago by Rose Tyler

  • Avatar: densitysk
    densitysk
    Participant
    June 16, 2022 at 12:26

    HI,

    your new feature does not work and I do not see any settings that would allow me to adjust or control this.

    As you can see in the screenshots, I have FBT products added to a test item, but these are not displayed on the website, nor are they visible after adding a product into a cart.

    Do you have some documentation for this feature?

    https://ibb.co/fnMH7nn
    https://ibb.co/XYkNSgb

    kind regards

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2022 at 12:38

    Hello,

    Thanks for contacting us.
    Please provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: densitysk
    densitysk
    Participant
    June 16, 2022 at 12:49

    HI,

    check PM

    Example product:

    https://www.density.sk/product/sliger-rackmount-rail-kit/

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2022 at 13:09

    Hello,

    Thanks for the report, we’ve found a bug on variable products. Fixed on your site and will be improved in the next update. Bought together feature was removed from variable products, it is available for simple products only.
    Please check how it works on single products.

    Regards

    Avatar: densitysk
    densitysk
    Participant
    June 16, 2022 at 18:27

    it works on a simple product. It would be nice if it could work on composite product and variations as well. Or ideally if there would be any customization in the settings page available.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2022 at 06:47

    Hello,

    Thanks for the reply. Unfortunately, it is not possible right now, but you can submit a request here – https://www.8theme.com/taskboard/

    Regards

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