Footer keeps losing it’s style ————-

This topic has 3 replies, 2 voices, and was last updated 9 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: HappyJohn
    HappyJohn
    Participant
    July 5, 2023 at 04:15

    We have loaded up the demo content and our footer shows fine in the editor preview. But on the frontend all of the styles are missing, icons are huge and font sizes incorrect.

    2 Answers
    Avatar: HappyJohn
    HappyJohn
    Participant
    July 5, 2023 at 04:38

    Doing further testing when I first save my footer settings it shows correctly on the first load, second load of the page the footer loses it’s styles.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 5, 2023 at 05:03

    Hello, @HappyJohn,

    Thank you so much for purchasing our theme and contacting our support center.

    In order to resolve your issue, please navigate to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off. After that, please clear the cache of your browser and check the Footer.

    If the issue persists, please provide us with the WordPress Admin URL and credentials of your site via the private content area of this topic, so that we can investigate and provide assistance.

    Please note that we recommend taking a complete backup of your site before proceeding.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team.

    Please contact administrator
    for this information.
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