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Footer and header - by sabazon - on WordPress WooCommerce support

This topic has 34 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

sabazon

Participant

October 24, 2021 at 13:08

Why is there no response

#306354 Copied

Rose Tyler

Support staff

October 24, 2021 at 13:09

Hello,

1) I’ve changed the background color of Footer https://prnt.sc/1x8ditw , and it works fine even after closing the Customizer. There is no visible problem. Describe what exactly doesn’t work for you.
2) We’ve tested the speed of your site, it is not slow – https://prnt.sc/1x8dqko , but can be better. Follow this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
https://prnt.sc/1x8dthd – https://kinsta.com/blog/make-fewer-http-requests/ https://wpastra.com/add-expires-headers/

Regards

#306355 Copied

sabazon

Participant

October 24, 2021 at 13:14

I deleted google chrome browser does not save the change does not work well I do not slander if I was a scammer I would not have bought two license keys

#306356 Copied

sabazon

Participant

October 24, 2021 at 13:16

Reducing is not acceptable

Please contact administrator
for this information.

#306357 Copied

sabazon

Participant

October 24, 2021 at 13:16

Does not accept change

Please contact administrator
for this information.

#306358 Copied

sabazon

Participant

October 24, 2021 at 13:20

Can you send a video?

#306359 Copied

sabazon

Participant

October 24, 2021 at 13:26

Please see here knowing that I deleted the browser from its partition and reinstalled

Please contact administrator
for this information.

#306360 Copied

sabazon

Participant

October 24, 2021 at 13:29

Give it Publish after refreshing the page It asks for Publish again This is a fatal error

#306361 Copied

Rose Tyler

Support staff

October 24, 2021 at 13:37

Download video from this page – https://dropmefiles.com/1KjYS We changed the width of the logo and used browser extension to clear the cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn , but it can be done manually also.
From where does this cache https://prnt.sc/1x8f9kd come on your site?

I can’t open your .rar archive with the video, please provide another one.

Regards

#306362 Copied

sabazon

Participant

October 24, 2021 at 14:38

https://dropmefiles.com/UncPj

Please contact administrator
for this information.

#306367 Copied

sabazon

Participant

October 24, 2021 at 14:43

I want a refund, I have not tried yet, only the header of the page and the footer does not save the settings at all. If you are all I want to change the color, I contact you to change it, this is not work. You are wasting my time. Return me money or give me a cure.

#306368 Copied

Rose Tyler

Support staff

October 24, 2021 at 14:52

Thanks for the video. But you did not clear cache of browser. Please clear cache and you will see that settings work fine. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache https://www.opera.com/uk/use-cases/clean-browser-and-remove-trackers
Record a video where cache of browser is cleared, please.

Regards

#306370 Copied

sabazon

Participant

October 24, 2021 at 15:03

On every save I have to clear the cache?

#306373 Copied

Rose Tyler

Support staff

October 24, 2021 at 15:15

As a rule, it is not like this. However, all your changes are visible in the customizer, so just clear the cache once different changes are done.

Regards

#306374 Copied
Tagged: customizable, design, footer, header, themes, woocommerce, wordpress
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