• 

  Stan Russell

  Participant

  July 27, 2015 at 09:31

  Hello Massi,

  please provide us with admin credentials for your site in private content.

  Regards,
  Stan Russell.

  #77138 Copied
  

  Eva Kemp

  Participant

  July 27, 2015 at 09:52

  Hello @Massi,

  Please disable all 3rd-party plugins as one of them is causing the issue.
  Check it.

  Regards,
  Eva Kemp.

  #77144 Copied
  

  Massi

  Participant

  July 27, 2015 at 10:28

  Thank you Staff,
  problem is clear: if I don’t use WPBakery Visual Composer, I cannot use Featured Image.
  Please solve this issue in future… probably I don’t use VC 😀

  greetings

  #77154 Copied Theme version: Royal 2.0 WooCommerce version: 2.3.15
  

  Eva Kemp

  Participant

  July 27, 2015 at 11:05

  Hello @Massi,

  Have you changed wp-admin panel credentials?
  We can’t log in any more.
  Please provide us with correct login details and access to FTP account.

  Thank you.
  Regards,
  Eva Kemp.

  #77167 Copied

• Tagged: admin, disappear, featured image, product, themes, woocommerce, wordpress
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  Viewing 34 results - 31 through 34 (of 34 total)