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Error when upload purchase key - by fahad

This topic has 39 replies, 4 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

fahad

Participant

September 1, 2021 at 06:47

Shop

Please contact administrator
for this information.

#300800 Copied

Rose Tyler

Support staff

September 1, 2021 at 07:22

Hello,

1/ Deactivate WooCommerce Infinite Scroll and Ajax Pagination plugin or set correct settings – https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings

2/ General site speed depends on many factors. Below you’ll find the main of them:

– Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugins that you don’t use. The more plugins you use, the slower it will be.

– Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/ Also, a very good plugin is WP Rocket, but it’s paid.

– Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times: tinypng.com, Compressor.io, Kraken.io, EWWW Image Optimizer, Smush Image Compression and Optimization plugin.

– Server/Hosting. Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

Also, you can find information about our Speed Optimization options here – https://xstore.helpscoutdocs.com/article/39-main-theme-options

In case you need professional help with site optimization you may contact WPKraken team because unfortunately, that is outside the scope of our support.

Regards

#300801 Copied

fahad

Participant

September 1, 2021 at 08:40

Error

Please contact administrator
for this information.

#300824 Copied

Rose Tyler

Support staff

September 1, 2021 at 08:49

As I can see the mentioned warning come from WC plugin – /wp-content/plugins/woocommerce , so contact the support of WooCommerce

Regards

#300828 Copied

fahad

Participant

September 2, 2021 at 06:33

Product shop

Please contact administrator
for this information.

#300958 Copied

Rose Tyler

Support staff

September 2, 2021 at 08:06

Hello,

Theme Options > WooCommerce > Shop > Products style > Products Bordered Layout > On, Product Content Effect > Default

Regards

#300976 Copied

fahad

Participant

September 6, 2021 at 05:45

Elementor error

Please contact administrator
for this information.

#301382 Copied

Rose Tyler

Support staff

September 6, 2021 at 06:53

Hello,

Please read this article – https://elementor.com/help/500-error/

Regards

#301384 Copied

fahad

Participant

September 6, 2021 at 06:59

Product style

Please contact administrator
for this information.

#301385 Copied

Rose Tyler

Support staff

September 6, 2021 at 10:57

Hello,

Theme Options > WooCommerce > Shop > Products style > play with settings. Also, you can use custom CSS code to achieve the desired result. CSS code can be added in Theme Options > Theme Custom CSS or in style.css of the child theme.

Regards

#301422 Copied

fahad

Participant

October 4, 2021 at 09:00

Menu error

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for this information.

#304390 Copied

Olga Barlow

Support staff

October 4, 2021 at 15:01

Hello,

Go to Theme Options > General > disable Mobile optimization option.

Regards

#304428 Copied

fahad

Participant

October 12, 2021 at 10:46

Product description show only on when go customize other wise not show on the front

Please contact administrator
for this information.

#305241 Copied

Rose Tyler

Support staff

October 12, 2021 at 12:40

Hello,

Clear cache and check one more time, we do not see the problem – https://prnt.sc/1vuajcp

Regards

#305251 Copied

fahad

Participant

October 15, 2021 at 07:43

Mobile error

Please contact administrator
for this information.

#305450 Copied

Olga Barlow

Support staff

October 15, 2021 at 13:20

Hello,

You enabled WooCommerce Infinite Scroll and Ajax Pagination but did not set settings according theme docs https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
I changed the settings. Check the load more button now.

Regards

#305489 Copied

fahad

Participant

October 16, 2021 at 07:26

Check error

Please contact administrator
for this information.

#305555 Copied

fahad

Participant

October 16, 2021 at 07:40

Reduce

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for this information.

#305558 Copied

Olga Barlow

Support staff

October 16, 2021 at 08:07

Hello,

Would you be so kind to create separate topics for the separate issues instead of mixing all the issues into one topic? It will help to avoid misunderstanding.

Your site content does not look big https://gyazo.com/6b91a6fa04fe4a3ae7f8538893dbbefb
What exactly do you want to change? Provide us with a mockup of the layout that you try to achieve, please, for better understanding.

Regards

#305562 Copied
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