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Error establishing a database connection

This topic has 10 replies, 2 voices, and was last updated 1 weeks, 6 days ago ago by Luca Rossi

Adrian

Participant

June 4, 2025 at 18:42

[04-Jun-2025 08:16:37 UTC] PHP Warning: mysqli_real_connect(): (HY000/1226): User ‘r60302redv_wp211’ has exceeded the ‘max_user_connections’ resource (current value: 10) in /home/r60302redv/public_html/wp-includes/class-wpdb.php on line 1988
[04-Jun-2025 08:16:39 UTC] PHP Deprecated: Funcția YITH_WCWL::get_products este considerată învechită începând cu versiunea 4.0.0. Folosește în locul ei YITH_WCWL_Wishlists::get_items. in /home/r60302redv/public_html/wp-includes/functions.php on line 6121
[04-Jun-2025 08:16:39 UTC] PHP Deprecated: Funcția YITH_WCWL::get_products este considerată învechită începând cu versiunea 4.0.0. Folosește în locul ei YITH_WCWL_Wishlists::get_items. in /home/r60302redv/public_html/

Please, contact administrator
for this information.

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9 Answers

Luca Rossi

Support staff

June 5, 2025 at 17:19

Dear @Adrian,

Thank you for reaching out to us.

Regarding the warning message you received:

[04-Jun-2025 08:16:37 UTC] PHP Warning: mysqli_real_connect(): (HY000/1226): User 'r60302redv_wp211' has exceeded the 'max_user_connections' resource (current value: 10)

This message indicates that the number of simultaneous database connections allowed for your hosting account has been exceeded. We recommend contacting your hosting provider to increase the max_user_connections limit or to review your website’s database usage to ensure it is optimized.

As for the deprecated function warning:

[04-Jun-2025 08:16:39 UTC] PHP Deprecated: Function YITH_WCWL::get_products is considered deprecated since version 4.0.0. Use YITH_WCWL_Wishlists::get_items instead.

This message is related to the YITH Wishlist plugin. It appears that your site is using an outdated function that has been deprecated. We suggest updating the plugin to the latest version. If the issue persists after updating, please reach out to the plugin’s support team for further assistance.

Please let us know if you need any additional help.

Best Regards,
8Theme’s Team

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Adrian

Participant

June 5, 2025 at 18:43

Hi! Thank you for your reply. Regarding the first error (maximum_user_connections) is because the theme have some errors in it, and it is up to date. Also, all the plugins are up to date. If i change the theme to Hello Elementor, for example, it’s nothing wrong, it’s working fine, but if I switch back to your theme, it is not working anymore and I have some database errors in site. As you can see in the attached picture, only some sections are giving that error. If I put the Hello Elementor theme, everything is fine. So, it’s not because of plugins, but because of theme. I hope you can help me with this! Thanks!

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Luca Rossi

Support staff

June 5, 2025 at 20:12

Dear Adrian,

Could you kindly reach out to your hosting provider’s support team and request an increase in the max_user_connections setting to either 300 or 500?

Please make sure to share the following error message with them for reference:

[04-Jun-2025 08:16:37 UTC] PHP Warning: mysqli_real_connect(): (HY000/1226): User 'r60302redv_wp211' has exceeded the 'max_user_connections' resource (current value: 10)

For additional context, you may refer to the following article: https://stackoverflow.com/a/11184481

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

#446519 Copied

Adrian

Participant

June 5, 2025 at 20:47

I tried with them, but the keep saying that the theme have some issues and they have a system called MySQL Governor that puts the system in some mode that restrict the numbers of max_user_connections. Thanks!

#446525 Copied

Luca Rossi

Support staff

June 6, 2025 at 05:44

Dear @Adrian,

We hope this message finds you well.

We have implemented some code adjustments to address the issue you reported. At your convenience, could you please review your website and verify if the problem has been resolved?

Thank you for your cooperation.

Best regards,
The 8Theme Team

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Adrian

Participant

June 18, 2025 at 20:06

Hello! Thank you for that implementation. It worked few days but now it seems that error appear some times. You guys maybe have some permanent fix?

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Luca Rossi

Support staff

June 19, 2025 at 05:27

Dear @Adrian,

We hope this message finds you well.

Could you kindly provide us with your FTP account credentials? This will allow us to upload the latest version of the XStore theme and the XStore Core Plugin to your server.

Thank you in advance for your cooperation.

Best regards,
The 8Theme Team

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Adrian

Participant

June 19, 2025 at 12:30

Hello! Thanks for your answer. Attached you will find the fpt account. Thank you! 🙂

Please contact administrator
for this information.

#447563 Copied

Luca Rossi

Support staff

June 20, 2025 at 08:41

Dear Adrian,

We hope this message finds you well.

We have reviewed your website and were unable to reproduce the “Error establishing a database connection” issue at this time.

Could you kindly let us know which specific pages are still experiencing this problem? If possible, providing screenshots or a short video would be very helpful in assisting us to better understand and resolve the issue.

Thank you for your cooperation.

Best regards,
The 8Theme Team

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