Elementor related products in single product and stock element

This topic has 7 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

  • Avatar: TheOne
    TheOne
    Participant
    December 5, 2023 at 10:23

    Hello,

    I have build a single product page with elementor.

    1. At the bottom i have “products carousel” that should display related products (from the same category) but that’s not the case – it displays last added products.

    2. Product stock: i have this element added just bellow the product title, but it’s not showing on the frontend?

    Can you take a look?

    Thank you,

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2023 at 13:45

    Hello, TheOne,

    Thank you for reaching out to us with your concerns regarding the single product page you’ve built using Elementor.

    1. We kindly request that you utilize the following element within the new Single Product Builder: https://prnt.sc/tF59gIc4QFqa

    2. In order to facilitate a more thorough investigation of the problem, we would require FTP access. To set up FTP access, which includes the FTP host, username, password, port, and encryption, please reach out to your hosting provider for guidance.

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    December 5, 2023 at 13:51

    2. In private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2023 at 15:18

    Hello, TheOne,

    Please be advised that the stock status will be displayed if the product is marked as “Out of Stock” here https://prnt.sc/5NJalfcnem1G > https://prnt.sc/vv063bH1SkQu , or if the “Manage Stock” option is selected, in which case the text indicating “2 in stock” will be shown -https://prnt.sc/LFcODMTGQOu4
    Should you select the ‘in stock’ option, please be advised that WooCommerce does not display this status by default.

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    December 6, 2023 at 21:13

    Hello,

    1. Thank you, it works – but this module has less style options than the previous one. Will you fix this in the future?

    2. I remember now. I thought it would be like Woodmart theme for example – it has this in the theme.

    Thank you,

    Avatar: TheOne
    TheOne
    Participant
    December 6, 2023 at 22:47

    The “related products” module doesn’t work on cart builder. Other module with “related products” query don’t work like on single product builder.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2023 at 08:50

    Hello, TheOne,

    We appreciate your prompt response.

    1/ “Thank you, it works – but this module has less style options than the previous one. Will you fix this in the future?” – should you wish to enhance the functionality of this element and introduce new configurations, please submit a request to our development team on this page – https://www.8theme.com/taskboard/

    2/ “I remember now. I thought it would be like Woodmart theme for example – it has this in the theme.” – please submit a request to our development team on this page – https://www.8theme.com/taskboard/

    3/ “The “related products” module doesn’t work on cart builder. Other module with “related products” query don’t work like on single product builder.” – We would like to inform you that the ‘Related Products’ element has been specifically designed for use on the single product page and is intended to function exclusively in that context.
    Regarding your inquiry about the Cart page, we will provide a response on our forum at the following link: https://www.8theme.com/topic/builders-cart-page-layout-design-problems/. We kindly request that you refrain from combining different questions in one thread to avoid any confusion.

    Kind Regards,
    8theme team

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