Double brand name on product page - by racshen

This topic has 13 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: racshen
    racshen
    Participant
    October 24, 2021 at 10:21

    On the product page, it shows a duplicate name of the same brand, here is https://skr.sh/sAgISM342Zq. How to fix it?

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2021 at 10:55

    Hello,

    Update the theme and Core plugin https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
    if this doesn’t help, add the next code in Theme Options > Theme custom CSS:

    .single-product .sidebar-widget a .view-products-title:last-child {
        display: none;
    }

    Regards

    Avatar: racshen
    racshen
    Participant
    October 24, 2021 at 11:10

    Updating the theme and plugin did not help, I had to add the code.

    Avatar: racshen
    racshen
    Participant
    October 24, 2021 at 11:52

    After updating the template and plugin, my entire site fell apart ((

    Avatar: racshen
    racshen
    Participant
    October 24, 2021 at 11:56

    User styles are missing
    css https://skr.sh/sAgEVus3bGf

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2021 at 12:04

    Hello,

    Did you do a backup before the update?
    As a rule, hosting support does the site backup every day or every few days.

    Regards

    Avatar: racshen
    racshen
    Participant
    October 24, 2021 at 12:08

    Yes Hosting makes a backup. But it is wrong that when the theme is updated, the site collapses and is reset to zero!

    Avatar: racshen
    racshen
    Participant
    October 24, 2021 at 12:09

    The changes that I made today will not be in the backup! (

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2021 at 12:14

    Theme Options should not be lost after the update. But you can see recommendation about backup in our docs about the update.
    Did you use child theme before the update? If so, try to activate it now. Theme Options are not inherited, maybe you just changed the theme and got such the result.

    Regards

    Avatar: racshen
    racshen
    Participant
    October 24, 2021 at 12:18

    Yes I am using a child theme. I have now restored a site backup for October 23, 2021. Now I will try to update the theme again.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2021 at 15:23

    Let us know if any other assistance is needed from our side.

    Regards

    Avatar: racshen
    racshen
    Participant
    October 24, 2021 at 20:02

    Ok

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2021 at 06:58

    Hello,

    This topic will be closed. Kindly submit new topics for new questions

    Regards

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Double brand name on product page’' has been successfully resolved, and the topic is now closed for further responses

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