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Demo import failed - by Hannah - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Hannah

Hannah

Participant

January 21, 2021 at 15:43

The server requirements displayed all criteria are met.
However, I have the following elements can’t be imported from demo:
1. Menu
2. Products
3. testmonials
4. default woocommerce pages
I have already activated the necessary plugins like woocommerce/mailchimp/contact form7
Could you please help me check what’s wrong with it?
PS:
I have my site hosted in Synology NAS, and follow the steps
https://www.robdiesel.com/wordpress/2020/02/update-wordpress-manually-on-a-synology-nas/
to update to the latest version of wordpress.

Thank you so much!

#269532 Copied Theme version: 7.2.3 WooCommerce version: 4.9.1

4 Answers

Olga Barlow

Support staff

January 21, 2021 at 18:26

Hello,

Could you, please, provide us with WP Dashboard access to your site and we’ll help you with the demo content installation?
Tell me what demo version you would like to install and what page builder (Elementor or WPBakery)?

Regards

#269560 Copied

Hannah

Participant

January 22, 2021 at 16:06

OK, but it seems that I’ve messed up the website by trying to importing the demo several times, I would reset the whole site if you’ve found out how to fix the problem.
And If there are server settings need to be changed on my Synology NAS, please tell me.

PS: Please be noted that my WP dashboard is in Chinese version.
Thank you a lot for your help!

Please contact administrator
for this information.

#269719 Copied

Rose Tyler

Support staff

January 23, 2021 at 11:23

Hello,

Check the site now.
Let us know if you need any further assistance.
If you want to translate the theme, follow our documentation – https://xstore.helpscoutdocs.com/category/18-theme-translation

Regards

#269807 Copied

Hannah

Participant

January 24, 2021 at 02:50

You are awesome, thank you very much!
The website is all done for me!
And thanks for the recommendation of the translation documents. I would check it out later.

#269895 Copied
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