Demo data installation fails - by clickcorp

4 replies3 participantsUpdated by Eva Kemp

  • Avatar: clickcorp
    clickcorp
    Participant

    When importing Legenda_demo_data.xml, I get the following:

    Import WordPress
    Failed to import shop_order_status cancelled
    Failed to import shop_order_status completed
    Failed to import shop_order_status failed
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status pending
    Failed to import shop_order_status processing
    Failed to import shop_order_status refunded

    And nothing is imported.
    I have purchased the template yesterday and have the latest vesrions of WordPress and Woo.
    Please help!

    4 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: clickcorp
    clickcorp
    Participant

    Hi,

    Here they are.

    Thanks.

    Please, contact administrator
    for this information.
    Avatar: clickcorp
    clickcorp
    Participant

    FTP Details

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re using low php version. It should be at least 5.3 version. Please ask your host to change it. Also ask them to increase values for post_max_size and upload_max_filesize functions. After that try to import the file again.

    Thank you.
    Regards,
    Eva Kemp.

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