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Demo data installation fails - by clickcorp

This topic has 5 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: clickcorp
    clickcorp
    Participant
    April 23, 2015 at 06:50

    When importing Legenda_demo_data.xml, I get the following:

    Import WordPress
    Failed to import shop_order_status cancelled
    Failed to import shop_order_status completed
    Failed to import shop_order_status failed
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status pending
    Failed to import shop_order_status processing
    Failed to import shop_order_status refunded

    And nothing is imported.
    I have purchased the template yesterday and have the latest vesrions of WordPress and Woo.
    Please help!

    #58883 Copied Theme version: Latest WooCommerce version: Lastest
    4 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 23, 2015 at 07:29

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #58888 Copied
    Avatar: clickcorp
    clickcorp
    Participant
    April 27, 2015 at 01:13

    Hi,

    Here they are.

    Thanks.

    Please, contact administrator
    for this information.
    #59802 Copied
    Avatar: clickcorp
    clickcorp
    Participant
    April 27, 2015 at 01:25

    FTP Details

    Please, contact administrator
    for this information.
    #59803 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 27, 2015 at 08:27

    Hello,

    You’re using low php version. It should be at least 5.3 version. Please ask your host to change it. Also ask them to increase values for post_max_size and upload_max_filesize functions. After that try to import the file again.

    Thank you.
    Regards,
    Eva Kemp.

    #59827 Copied
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