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Demo content issues - by vgza - on WordPress WooCommerce support

This topic has 35 replies, 4 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

Olga Barlow

Support staff

February 13, 2018 at 09:31

Hello,

1) Please, provide me temporary FTP access to fix this issues with products grid.
2) The problem was caused by old version of Massive Addons plugin http://prntscr.com/ie0erx I have updated plugin, try now, please. Also, using Massive addons options for the row you can set opacity even for the image http://prntscr.com/ie0g1z

Regards

#184910 Copied

vgza

Participant

February 13, 2018 at 10:35

Thanks Olga!

The background option in “Design options” still doesn’t work, but the “Background” overlay option works fine.

FTP details are in private content.

While we’re at it I have one more very n00b question…

In WP, where is the setting to remove the navigation links on a page (i.e. “HOME” and “< RETURN TO PREVIOUS PAGE”) and/or how do I disable the page title from appearing (i.e. MY ACCOUNT).

On some pages I want to disable both those things, on others I just want to remove the navigation links

e.g. https://prnt.sc/ie1528

Many Thanks
Aran

Please, contact administrator
for this information.

#184922 Copied

Rose Tyler

Support staff

February 14, 2018 at 13:51

Hello,

1. Unfortunately, we can’t connect. Please check credentials.
2. You may hide some element of breadcrumbs in Theme Options > General > Breadcrumbs and set font size 0px, or simply “Back to previous page” button > Off http://prntscr.com/ielpdk
To disable breadcrumbs on an individual page go to edit page > [8theme] Layout options > Breadcrumbs Style > Disable.

Regards

#185063 Copied

vgza

Participant

February 14, 2018 at 14:35

Thanks Olga.

Sorry – please check private content again for FTP details.

Please, contact administrator
for this information.

#185070 Copied

vgza

Participant

February 14, 2018 at 14:59

Hi Olga,

Sorry one more thing while youre at it –

I configured breadcrumbs settings but I’ve noticed that on some pages the title/breadcrumbs font is completely different.

Look at “Shop” and “Giving Back” pages – these have correct font.

Then look at “Resources” or “About Us” pages – these have the wrong font.

I’ve compared page settings but I cant see why this is happening – please advise and I’ll leave you alone for a while! 🙂

Thanks
VG

#185076 Copied

Rose Tyler

Support staff

February 15, 2018 at 09:57

Hello,

1. Today will be released new theme update and the issue with products grid should be fixed.
2. I’ve set http://prntscr.com/iezwgv please check now.

Regards

#185146 Copied

vgza

Participant

February 15, 2018 at 10:02

Thanks Olga you’re the best!

#185149 Copied

vgza

Participant

February 15, 2018 at 10:03

So Sorry Rose I thought I was talking to Olga.

You’re the best too!

Ciao!

#185151 Copied

Rose Tyler

Support staff

February 15, 2018 at 10:08

You’re welcome!
Have a nice day.

Regards

#185152 Copied

Blackbeard

Participant

February 20, 2018 at 10:31

Hi,

in my product grid I’ve set up to show 10 products, but it only shows 9. Why is that?

Thank you.

Please, contact administrator
for this information.

#185626 Copied

Rose Tyler

Support staff

February 20, 2018 at 10:39

Hello, @Blackbeard

WooCommerce developers have added some new options in version 3.3 related to products number per row and per page https://woocommerce.wordpress.com/2017/12/09/wc-3-3-will-look-great-on-all-the-themes/ Please use Customizer to change products number per page.

Regards

#185627 Copied

Blackbeard

Participant

February 20, 2018 at 17:16

Thank you for your reply.

My question is regarding the 8Theme Products element. WooCommerce settings don’t cover that.

See screenshots.

Please, contact administrator
for this information.

#185706 Copied

Olga Barlow

Support staff

February 21, 2018 at 10:34

Hello,

Do you have hidden products? Because we use WC function to display products and it counts even hidden products.
If you don’t have hidden products but still have this issue then reply back and provide me admin panel access.

Regards

#185768 Copied

Blackbeard

Participant

February 24, 2018 at 18:57

No, I don’t think I have hidden products. I attach login details below.

Please, contact administrator
for this information.

#186213 Copied

Rose Tyler

Support staff

February 26, 2018 at 11:32

Hello, @Blackbeard

Have you sorted out? http://prntscr.com/ijv6pe

Regards

#186302 Copied
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