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Demo content issue with URL adress problem

This topic has 78 replies, 5 voices, and was last updated 1 months, 2 weeks ago ago by Luca Rossi

Luca Rossi

Support staff

July 28, 2025 at 11:35

Dear @dano111222,

We kindly ask you to edit your Header Ajax Search element under the “Trending Searches” section:

https://prnt.sc/_aA01BD4ENkl

Please note that we are still investigating the font-related issues you reported.

We appreciate your patience and hope this information is helpful.

Best regards,
The 8Theme Team

#450965 Copied

dano111222

Participant

July 28, 2025 at 14:03

Hi, thanks, i wait 🙂

I’m creating a portfolio page, and I’ve encountered a couple of issues:

I added the project carousel at the bottom, but the navigation arrows are not visible.
The breadcrumb looks strange – it’s aligned oddly to the right. Ideally, I would prefer to remove it entirely, but I can’t find any option to disable it in the settings.
Could you please advise how to fix these issues?

https://www.loom.com/share/fc45c722530d441f9150ae83df1ac802

Thank you!

#450989 Copied

Luca Rossi

Support staff

July 29, 2025 at 07:43

Dear @dano111222,

We hope this message finds you well.

We have reviewed your website; however, we were unable to locate the portfolio page. Could you kindly provide us with the direct URL to that section?

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

#451030 Copied

dano111222

Participant

July 29, 2025 at 07:48

Hi, Urls is here, thanks

https://www.winterspace.sk/projekt/apartmanovy-dom-lucky-demanovska-dolina/

https://www.winterspace.sk/ukazkova-stranka/

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#451031 Copied
Luca Rossi

Support staff

July 30, 2025 at 04:45
Dear @dano111222,

We hope this message finds you well.

1. To ensure that the arrows are always visible, please select the “Always Display” option under the Hover Style settings. You may refer to the following screenshot for guidance: https://prnt.sc/YhfrnXZcRHei.

2. If you would like to remove the breadcrumb from the single portfolio page, kindly add the following custom CSS code to your site:

.single-etheme_portfolio .page-heading { display: none !important; }

We hope this information is helpful. Should you have any further questions or need additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team
#451101 Copied
dano111222

Participant

July 30, 2025 at 08:50

Hi,

The CSS changes are working, but I occasionally see this warning message on the portfolio page:

Warning: Undefined array key “post_tags” in /data/b1/b144e44a1e…/elementor/includes/conditions.php on line 87

Could you please check what this means? I’m using the latest PHP version.

Thank you.

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#451115 Copied

Jack Richardson

Support staff

July 30, 2025 at 15:43

Hello @dano111222,

Thank you for reaching out.

Please note that the issue you are experiencing is not related to our theme, as indicated by the error path: /plugins/elementor/…

Since you are using the Elementor Pro plugin, we kindly recommend submitting a support request directly to the Elementor support team for further assistance.

We appreciate your understanding.

Best regards,
Jack Richardson
The 8Theme Team

#451182 Copied

dano111222

Participant

August 15, 2025 at 10:12

Hi, I’ve rearranged the columns in the menu, but I can’t figure out why there’s a small white gap on the right side when I don’t have any margin set anywhere. Could you please help me with this?

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#452732 Copied

Jack Richardson

Support staff

August 15, 2025 at 11:18

Hello @Luca Rossi,

We hope this message finds you well.

We would like to inform you that the issue you encountered is related to a known bug in Elementor sections concerning column proportions, where one column is set to 69.97% and the other to 30%. Additionally, the default column alignment within the section is set to “left,” which contributes to the misalignment.

To address this, we have implemented a custom solution, which you can view here:
https://prnt.sc/TjYCZIplcBu1

The resulting frontend display can be seen at the following link:
https://gyazo.com/a1ae29789244b0d7f3788b99bcee2d8c

Should you wish to apply this solution to other sections across your menu items, you are welcome to use the same approach.

Please do not hesitate to reach out if you need further assistance.

Best regards,
The 8Theme Team

#452738 Copied
dano111222

Participant

October 5, 2025 at 11:31
Hi,
I’m having an issue with the following PHP warning that appears only on the Portfolio page:

Warning: Undefined array key "post_tags" in /data/b/1/b144ef44-a1ed-4aaf-b310-cbed7e91127d/winterspace.sk/web/wp-content/plugins/elementor/includes/conditions.php on line 87

It seems to be related to post_tags or taxonomy handling. The Elementor support team wasn’t very helpful, since the problem occurs only on the Portfolio page and not on other templates.
Could you please check if there’s any conflict or missing condition in the theme files related to portfolio post tags or custom taxonomies?
Thank you in advance!
Best regards,

https://www.loom.com/share/4745ea5c97174ce09e649d5d1b858e84
#456505 Copied
Jack Richardson

Support staff

October 6, 2025 at 06:12

Hello @Luca Rossi,

The issue may be caused by having multiple headers configured with the same conditions (see: https://prnt.sc/-UNshMBuKuWq). We verified this by switching to the Table view of the builders in the Elementor Site Editor.

We recommend moving the other headers to the trash and keeping only one, which you can then translate using WPML. Please refer to Elementor’s documentation for guidance on translating templates.

Additionally, we suggest disabling debug mode on your website, as it is a live store. This will prevent your customers from seeing such notices on their end.

Best regards,
8Theme Team

#456518 Copied

dano111222

Participant

October 7, 2025 at 08:37

Hi,
can you please check where I can translate these two phrases?
They are already translated, but for some reason the translation doesn’t show up on the site 🙂
Thanks!

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#456622 Copied

Luca Rossi

Support staff

October 7, 2025 at 13:04

Hello @dano111222,

Could you please also review the XStore Core plugin using the Loco Translate plugin?
Please let us know the results.

Best regards,
The 8Theme Team

#456649 Copied

dano111222

Participant

October 19, 2025 at 14:04

Hi, I managed to translate all the phrases, but I can’t find this one anywhere. I need to translate it into Slovak

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Luca Rossi

Support staff

October 20, 2025 at 09:21

Hi @Luca Rossi,

Could you please try adding the translations to that text?

https://prnt.sc/7X0Fygp27zBT

Then let us know the results.

Best Regards,
8Theme’s Team

#457485 Copied

dano111222

Participant

October 20, 2025 at 09:35

Hi @8Theme’s Team,
That won’t help in my case — the system allows translating Slovak text into Czech, German, or English.
What I need is the opposite: to translate the English text into Slovak.
The issue is that the original string itself is incorrectly defined — it already appears in English where it should have been in Slovak.
Best regards,
Daniel

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#457487 Copied

dano111222

Participant

October 20, 2025 at 14:09

Hi,
yesterday I created this page (link below), and now I can’t access the page editor or edit it with Elementor. I don’t understand why — it was working fine before.
I already tried troubleshooting to see if any plugin is causing the issue, but nothing helped.
Could you please advise me what to do or check next?

Video: https://www.loom.com/share/5d9d192e63d049038a60e640dc4ea76d
URL: https://www.winterspace.sk/ozon/

#457528 Copied
Luca Rossi

Support staff

October 21, 2025 at 08:46
Hi @dano111222,

1. For the translation, please add the following code under functions.php file locates in your child theme:

<?php // Add this to your theme's functions.php or a custom plugin file add_filter( 'gettext', 'my_wpml_translate_add_to_quote_cart', 10, 3 ); function my_wpml_translate_add_to_quote_cart( $translated_text, $text, $domain ) { // Get current WPML language $current_lang = apply_filters( 'wpml_current_language', null ); // Target the specific string (case-sensitive) if ( $text === 'Add To Quote Cart' ) { switch ( $current_lang ) { case 'de': // German $translated_text = 'Zum Angebotskorb hinzufügen'; break; case 'cs': // Czech $translated_text = 'Přidat do nabídky'; break; case 'sk': // Slovak $translated_text = 'Pridať do košíka ponuky'; break; case 'en': // English default: $translated_text = 'Add To Quote Cart'; break; } } return $translated_text; }

2. For the elementor editor issue, please try with the following steps:

⚙️ Quick Fixes to Try First – Clear all caches Clear your browser cache completely Clear WordPress cache (if using a caching plugin) Clear Elementor cache (Elementor → Tools → Regenerate CSS & Data) Clear server/CDN cache if applicable – Disable HTTP/2 temporarily Contact your hosting provider and ask them to temporarily disable HTTP/2 for your domain This will help confirm if HTTP/2 is the root cause Many hosting providers (e.g., Cloudflare) allow this in their control panel – Check your .htaccess file Look for mod_security rules or HTTP/2-specific configurations that might be interfering Try temporarily renaming .htaccess to .htaccess.old to see if the issue resolves 🖥️ Server-Level Solutions – Increase server resources (common cause) Increase PHP memory limit (try 256M or 512M) Increase max_execution_time (300 seconds) Increase upload_max_filesize and post_max_size, Add to wp-config.php: define('WP_MEMORY_LIMIT', '512M'); define('WP_MAX_MEMORY_LIMIT', '512M'); – Disable mod_security rules Ask your host to check mod_security logs Some rules can block Elementor's AJAX requests – Check for conflicting plugins Deactivate all plugins except Elementor If it works, reactivate one by one to find the conflict Common culprits: security plugins, optimization plugins, firewall plugins 🌐 CDN / Proxy Issues – If using Cloudflare or similar CDN Try pausing Cloudflare temporarily - Disable Rocket Loader - Disable Auto Minify - Check firewall rules 📞 Contact Your Host Since this issue is often server-related, contact your hosting support with these details: – The exact error message – That it happens specifically when loading Elementor editor – Ask them to check server error logs – Request they verify HTTP/2 configuration

Hope it helps!
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