Customize theme option not working & HEDER

This topic has 7 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Olga Barlow

  • Avatar: Oud dalia
    Oud dalia
    Participant
    December 29, 2021 at 16:19

    theme option not working

    custom

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 29, 2021 at 16:28

    Hello,

    Have you saved options as “Draft”?
    Provide temporary wp-admin access, via the Private Content area, so we can take a closer look.

    Regards

    Avatar: Oud dalia
    Oud dalia
    Participant
    December 29, 2021 at 16:32

    ok

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 29, 2021 at 16:38

    I do not see the problem with Theme Options > Header Builder – https://prnt.sc/254frl4
    Please clear cache and check one more time.

    Regards

    Avatar: Oud dalia
    Oud dalia
    Participant
    December 29, 2021 at 17:02

    i clear cache and check but some Options not working
    example logo and header sticky and cart and shop and search

    Avatar: Oud dalia
    Oud dalia
    Participant
    December 29, 2021 at 17:19

    I knew the problem was because of the translation. The question is how do I know the translation of the words that appear to the customer so that I do not have the same problem again

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 30, 2021 at 11:00

    Hello,

    I have checked the header builder options and don’t see the problem http://recordit.co/rYhCRC9uqQ
    Could you, please, explain the issue in more detail and provide a video of the problem for better understanding? You can use Recorit tool to create and share video.

    To translate theme and XStore core plugin use the Loco Translate plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation

    Regards

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The issue related to '‘customize theme option not working & HEDER’' has been successfully resolved, and the topic is now closed for further responses

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