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Currency switcher does not work properly

This topic has 37 replies, 4 voices, and was last updated 7 years, 3 months ago ago by Jack Richardson

owaisahmed22

Participant

December 5, 2016 at 10:40

I have increase the memory size and now pages load successfully thanks….. but plugin stop working which are working before eg. WooCommerce Ultimate Multi Currency Suite and specially our visa card plugin “pay fort” both are very necessary.

#147889 Copied

Eva Kemp

Support staff

December 5, 2016 at 18:14

Hello,

Seems some plugin is conflicting with Currency Switcher extension.
Try to disable them and enable one by one to find what is causing this conflict.

Regards,
Eva Kemp.

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owaisahmed22

Participant

December 5, 2016 at 19:30

I’ve checked disable all plugins but it didn’t work kindly check it.

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owaisahmed22

Participant

December 9, 2016 at 19:03

No progress yet.its been almost 5 days .. Kindly be hurry… we need to get bank approval.

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Eva Kemp

Support staff

December 10, 2016 at 11:30

Hello,

Sorry for a delay.
Have you edited theme files?
May we reupload the theme folder?

Regards,
Eva Kemp.

#148585 Copied

owaisahmed22

Participant

December 11, 2016 at 14:52

I only place some code.. in function page because woocommerce have feature to show min and max values for variable product and I only want to show min value.

You can do re upload the theme.

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Jack Richardson

Support staff

December 12, 2016 at 10:46

Hello,

I’ve reuploaded theme files. Please clear browser cache and check the site now.

Best regards,
Jack Richardson.

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owaisahmed22

Participant

December 12, 2016 at 19:34

Nothing happened…. Still same problem…..

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Jack Richardson

Support staff

December 12, 2016 at 20:40

Hello,

As I see now the site is working properly http://prntscr.com/dilmiw .
Also tabs on single product page are functioning correctly.

Try to clear browser cache and check again.

Best regards,
Jack Richardson.

#148739 Copied

owaisahmed22

Participant

December 12, 2016 at 20:50

But payfort (a visa card accepted plugin) and currency switcher plugin not working both was working fine before….

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Eva Kemp

Support staff

December 15, 2016 at 09:48

Hello,

We’ve sent checkout.zip archive to your email address.
Extract it and upload to wp-content/themes/legenda/woocommerce directory. Overwrite the existing “checkout” folder.
Let us know if it fixed the issue with currency.

Regards,
Eva Kemp.

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owaisahmed22

Participant

December 16, 2016 at 11:05

I’ve uploaded the files but nothing happen.Still same issue.

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Jack Richardson

Support staff

December 16, 2016 at 17:22

Hello,

Please check the plugin with default Woocommerce theme Storefront https://woocommerce.com/storefront/ , also disable all 3rd-party plugins.

Let us know the result.

Best regards,
Jack Richardson.

#149336 Copied

owaisahmed22

Participant

December 17, 2016 at 20:31

I’ve checked but still same result. Payfort and WooCommerce Ultimate Multi Currency Suite plugins not working. Kindly check it yourself may be I’m doing something wrong.

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Jack Richardson

Support staff

December 19, 2016 at 19:45

Hello,

So you confirm that the same problem persists with default Woocommerce theme Storefront, don’t you?
If so the problem is related to Woocommerce plugin and you need contact their support.

Best regards,
Jack Richardson.

#149545 Copied

owaisahmed22

Participant

December 24, 2016 at 22:44

But there is another plugin Payfort. both currency switcher and payfort works fine on your theme…. but they stop at once. I don’t know how.

#150113 Copied

Jack Richardson

Support staff

December 26, 2016 at 14:08

Hello,

Sorry but we don’t provide support for 3-rd party plugins you are using as it’s out of our support scope. If the problem persists with default woocommerce theme then it’s not related to our Legenda template.

Best regards,
Jack Richardson.

#150185 Copied
Tagged: currency switcher, error, fixing, solution, troubleshooting, woocommerce, wordpress
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