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Critical error when trying to update pages

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

Teal

Participant

November 28, 2022 at 16:16

Hi There,

We have been getting a critical error message whe trying to update various pages. I think it may be that the pages thro=wing up the error have the woocommerce product element in and are made with WP Bakery. https://prnt.sc/k9h6m0bWJmZo

The error always has a random product in the message, but that changes https://prnt.sc/6qqIvSU4eJt2

I have tried increasing the memory limit, but that has had no effect.

There are some errors in the logs, but I’m not sure if they are connected. I have included the log in the private area.

Thanks

Please, contact administrator
for this information.

#339919 Copied Theme version: 8.3.7

1 Answer

Rose Tyler

Support staff

November 28, 2022 at 16:29

Hello,

Please contact your hosting provider and ask for help from their side in solving mentioned errors.

Regards

#339922 Copied
Tagged: critical, error, pages, themes, update, woocommerce, wordpress
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