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Cpu uses 100% after theme and pro element update.

This topic has 22 replies, 3 voices, and was last updated 2 months ago ago by Tony Rodriguez

Arka Sarkar

Participant

June 4, 2026 at 15:26

Hi, after update theme and pro elements my website is not loading properly. every few minutes it gets 500 error or critical error. my cpu resources is hitting 100%. i read all comments and got many users are facing this problem. so i deactive a few pluging so that cpu does not get hit 100%. please view my website and help me fix it.

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21 Answers

Andrew Mitchell

Support staff

June 4, 2026 at 16:26

Hello, Arka Sarkar,

Thank you for reaching out to us. We are sorry to hear about the difficulties you are experiencing after updating the theme and Pro Elements. Please provide us with temporary WordPress admin and FTP access in a private message so that we can check the issue directly on your website.

In the meantime, please make sure that your theme, plugins, and WordPress core are all updated to their latest versions, and clear any cache after updates. Deactivating unnecessary plugins is also a good step to reduce CPU usage.

Once we receive the access details, we will investigate the cause of the 500 and critical errors and assist you in resolving them as soon as possible.

Best Regards,
8Theme’s Team

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Arka Sarkar

Participant

June 4, 2026 at 19:18

you can see after deactivated the pro elements plugins cpu usage drops drastically.

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Andrew Mitchell

Support staff

June 5, 2026 at 13:34

Hello, Arka Sarkar,

Thank you for providing access. We have noticed that you are currently using Pro Elements version 3.35.0, while the latest available version is 4.1.0. We kindly ask you to update the plugin to the latest version.

Best regards,
The 8Theme Team

#471040 Copied

Arka Sarkar

Participant

June 5, 2026 at 18:36

I have attached the screenshot. you can see no update is available. so how can i use version 4.1.0. ?

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Arka Sarkar

Participant

June 5, 2026 at 18:47

YES I HAVE UPDATED THE PRO PLUGINGS. YOU CAN CHECK THERE IS A SPIKE IN CPU USES BUT UNDER CONTROL. I HAVE NOT ACTIVETED YET Google for WooCommerce, LiteSpeed Cache, Site Kit by Google, Yoast SEO. I WILL ACTIVE ONE BY ONE, ONLY ONE PLUGIN EACH DAY AND LET YOU KNOW THE RESULTS. PLEASE CHECK.

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Arka Sarkar

Participant

June 5, 2026 at 21:37

After using the pro element plugin you can see there is limited cpu spike of 100%.

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#471044 Copied

Arka Sarkar

Participant

June 6, 2026 at 07:00

Cpu usage after activated the pro element. frequent cpu spike to 100%.

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#471047 Copied

Arka Sarkar

Participant

June 6, 2026 at 17:49

i just got notification my site is down on 9:00 p.m (India) then instantly check the resources usages it was hitting 100%. Just turn off the pro elementplugin and everythng got under control.

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#471051 Copied

Arka Sarkar

Participant

June 6, 2026 at 22:21

I have done a few things in last few hours. 1st Disable the pro elements, 2nd removed jetpack and jetpack protect, 3rd disable XML-RPC, 4th enable litespeed cache. after that the result is CPU:

Last 1 hour: ~15–31% (normal)
Last 6 hours: repeatedly hit 100% in multiple 5‑minute intervals (major spike periods)
Memory:

Last 1 hour: ~252–525 MB (normal)
Last 6 hours: spiked much higher early on (peaks around ~3.8–4.0 GB), then dropped back down
PHP Workers / Max processes:

Last 1 hour: ~1–2 PHP workers, max processes ~4–13 (normal)
Last 6 hours: max processes were much higher earlier (peaking around ~100+), then stabilized
I/O (Throughput) / IOPS:

Last 1 hour: normal (no limit pressure)
Last 6 hours: mostly low, but there were some bursts
Bottom line: your current hour looks healthy, but the previous 6 hours show clear resource spikes (especially CPU and memory), which is consistent with the kind of behavior that can lead to slowdowns or suspensions.

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#471055 Copied

Arka Sarkar

Participant

June 7, 2026 at 19:40

I have activated the pro element plugin around 8:30 pm. after a few minutes that only one time cpu spike hit 100% till now. looks like right now all ok. I will let you know if i found frequently cpu spike.

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Andrew Mitchell

Support staff

June 8, 2026 at 07:51

Hello, Arka Sarkar,

The increase in CPU load when the plugin is activated is related to the fact that, once enabled, it rewrites the caches and regenerates the CSS for each page. Such load spikes may also occur during plugin updates, as all plugins are temporarily deactivated and then reactivated during this process.

Best regards,
8Theme Team

#471069 Copied

Arka Sarkar

Participant

June 10, 2026 at 20:39

Hi i found that this request is a major reason for the cpu spike. you can see i have these files available but not in media library. only this one file requested 68611 times out of 71485.

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Andrew Mitchell

Support staff

June 11, 2026 at 08:05

Hello, Arka Sarkar,

We have noticed that this request is part of WPForms and is triggered on all pages because the form is located in the footer. Since the plugin that provides this form is not included with our product, we cannot take responsibility for its functionality. We kindly ask you to contact the author of the WPForms plugin for further assistance.

Best regards,
8Theme Team

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#471158 Copied

Arka Sarkar

Participant

June 11, 2026 at 14:48

I have disable the plugin and removed it. is there any compatable plugin for your theme? now do i face the problem or it will still happen ?

#471174 Copied

Andrew Mitchell

Support staff

June 11, 2026 at 15:03

Since you have disabled the plugin that was causing the issue, it should no longer occur. For working with forms, we recommend using the Contact Form 7 and Mailchimp plugins.

Best regards,
8Theme Team

#471177 Copied

Arka Sarkar

Participant

June 14, 2026 at 11:32

I do not have the WPForm plugin but still you can check the highest no of request is there. what is the main cause of it? Please fix the issue.

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#471219 Copied

Arka Sarkar

Participant

June 14, 2026 at 21:04

You can see in a short period of time how many requests there are. sent you last 6hours usages.

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Arka Sarkar

Participant

June 14, 2026 at 21:21

Check these.

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#471224 Copied

Arka Sarkar

Participant

June 14, 2026 at 23:09

I had a chat with host support team. check chat. I will let you know after 7 – 10 hours what happens.

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Arka Sarkar

Participant

June 18, 2026 at 18:47

Thanks for the support! My topic “cpu uses 100% after theme and pro element update.” has been successfully resolved.

#471363 Copied

Tony Rodriguez

Support staff

June 18, 2026 at 18:47

Dear Arka Sarkar,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
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Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

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The issue related to '‘cpu uses 100% after theme and pro element update.’' has been successfully resolved, and the topic is now closed for further responses

Cpu uses 100% after theme and pro element update.

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