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Cookies settings - by Natasa - on WordPress WooCommerce support

This topic has 3 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

Natasa

Participant

March 18, 2024 at 20:42

Hi,
Through the xstore i activated the gdpr & cookies, but the pop up appears at every page despite the fact i accepted it the first time it appears. How can I set this up?

Thank you in advance

#387423 Copied Theme version: 9.2.9

2 Answers

Rose Tyler

Support staff

March 18, 2024 at 21:44

Hello, Natasa,

It looks like the problem is caused by caching of some sort. Please check this topic – https://www.8theme.com/topic/age-verification-popup-not-able-to-disable/#post-362034
etheme_cookies
– should be added to Reject Cookies, but we do not see a cache plugin on your site.
Could you contact your hosting provider and ask for assistance from their side?

Or try to disable our Cookie Notice via Theme Options and use a 3rd party plugin for this.

We hope this information is helpful.

Kind Regards,
8theme team

#387428 Copied

Andrew Mitchell

Support staff

March 25, 2024 at 12:37

Dear Natasa,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#388498 Copied
Tagged: cookies settings, customize woocommerce, e-commerce, online store optimization, website personalization, woocommerce templates, wordpress
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